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GM Mike

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Everything posted by GM Mike

  1. Out of curiosity, I looked up what "Beach" this place is near... It's apparently the Sparks Pond Marina city park, which has a nice website: http://www.cityofsparks.us/living/parks/marina/ There's a 77 acre lake with two beaches, according to that site. Actually looks quite pleasant.
  2. The Knickerbocker is in a great location and has a very nice bar/lounge area in the lobby. You'll probably be quite happy with it, especially if shopping is in the cards for this trip.
  3. If the Wynn is intentionally overbooking to resell rooms previously sold on Hotwire, that is certainly a questionable ethical choice. However, let's try to keep this in perspective. The "industry standard" compensation in a situation like this is: - First night free (or refund, if prepaid) - Free room in another hotel for that first night - One free phone call - Taxi ride to new hotel Typically, in any hotel overbooked, you would not know about it until you arrived to check in. Aside from their motivations, which we are just assuming at this point, the Wynn is following what is an industry standard practice. The only difference, perhaps, is that it is typical to still honor the remaining nights of the reservation, if the guest wishes to return after the "walked" night. Otherwise, the guest would be on their own to negotiate with the new hotel. While this must be frustrating, it is not necessarily "unreasonable", compared to standard practice. Although you're not receiving the hotel you really wanted, you are still effectively receiving a free hotel night. Certainly, though, if this is unacceptable, you should continue to try to work it out with hotwire, especially if you are not allowed to return to the Wynn after the walked night.
  4. Here's some money saving advice. Your hotel is across the street from the John Hancock building. Instead of paying $15 to go to the observatory, go to the Signature Room restaurant on the 95th floor. There is a very large lounge area. Buy one overpriced drink and enjoy the view from your own table. Also consider a CityPass: Chciago City Pass. Pay one price, get admission to the aquarium, field museum, planetarium, museum of science and industry, and either john hancock or sears tower. As important as the $ savings, tho, is avoiding the huge ticket purchase lines on the weekend.
  5. Yeah, this can be a SERIOUS problem. Each company has its own rules. If you bid on priceline/hotwire, you won't know which company you will get. However, most of the major companies will charge a penalty if you "understay" and return a car early. This is specifically to combat booking like you were considering, in order to get a cheaper rate.
  6. Two things you noted are interesting to me... You called PRICELINE and they actually told you there were no hotels available in a certain zone at a certain *-level? I've never heard that before. Also, using the extend-a-stay option as a backup is probably not a good idea. There's no guarantee you'll be accepted. It simply allows you to try the same $-amount as a bid for a future day.
  7. Since your room would be "pre-paid", it would implicitly be guaranteed for late arrival. However, as is the case with any hotel reservation, you should always call and inform them you will be late. This will reduce the chance that you are assumed to be a no-show, a situation where the hotel might re-sell your room. It is also easier for the overnight front desk, as most hotels close out the business day around 2am and unexpected overnight arrivals take longer to check-in during that audit. Although there are times you might not want to tell them. If you have a high risk tolerance, are booked into a high star level hotel that has sold out, and want to save as much money as possible, you could gamble that the hotel will give your room away. In most situations, the hotel would find you a room somewhere else and refund your room charges. You take your chances that the hotel is reputable and that there is another room nearby, though.
  8. Went bidding again tonight. Looked like some new inventory again on hotwire (Doubletree Mag Mile and Palmer House, apparently) so I figured I might have some luck. Bid up to $53 3.5* Loop with no hits. Then I bid up to $50 in NMA and WON... Hilton Suites Chicago/Magnificent Mile North Michigan Ave - River North Area 198 E. Delaware Place Chicago, Illinois 60611 312-664-1100 Check-In Date: Tue, Jan 13, 2009 / After 03:00 PM Check-Out Date: Wed, Jan 14, 2009 / 12:00 PM Your Offer Price Per Room, Per Night: $50.00 Subtotal: $50.00 Taxes & Service Fees: $15.02 Total Charges*: $65.02 Previous losing bid was $48. This is an UPDATE for the hotel list... It's formerly the 4* Doubletree Guest Suites. It's listed as an unknown right now but it looks like they downgraded it to 3.5* after the renovation. This is a hotel with which I am very familiar from my days working in the industry in Chicago. :) Showing a hilton.com "Best Available Rate" of $129 and AAA of $114, savings of 56%. Used the betterbidding PRICELINE link.
  9. Typically I would agree with you, AaronJB... but on this trip we only need to be in the city for a few hours, so staying by the airport isn't all that much of a hardship. In fact, depending on the hotel, it would almost be easier to stay by the airport rather than one of the hotels on the far side of NMA. But even given all of that, I'm still trying for downtown. Just something nicer about it. :) Noticed that there seemed to be a lot of new inventory on Hotwire tonight. So I went to PL and bid up to $52 in the Loop 3.5* with no luck. Also bid $43 for NMA 3.5* and got a counteroffer for $55. Based on that, I inched up to $49 without a win. Assuming inventory is the same tomorrow, I've got to be within a few $.
  10. We have a quick overnight in Chicago next week. It would be most convenient to stay in the Loop area. NMA would be ok. O'Hare would be acceptable. Just bid up to $49 for 3.5* NMA and Loop. Will try again tomorrow. A lot of people have been getting the Hyatt on Wacker for $59 around this date and that's right about the max I would spend before just staying by the airport. Will update tomorrow. Using the board's PRICELINE link.
  11. You can do this with either service. The "guest name" you list MUST be his name. Only the person named as the guest can check in. It does not matter whose credit card is used. He will be responsible for the booking like any other PL/HW booking. All rules still apply. So he must be 21+, show valid ID that matches the name on the room, and have a credit card of his own to present for incidental charges.
  12. Just for future reference, Wisconsin Coach Lines (Coach USA) runs a PRICELINE EXPRESS bus between Midway and O'Hare, departing up until mid-evening, for $16 either direction. I've never taken it but depending on flight times that could be a way of dealing with the lack of hotels near Midway and/or booking the wrong airport zone. Their website: http://www.coachusa.com/wisconsincoach/
  13. Sounds like you're thinking of the OLD priceline layout, where you had to click back and forth to figure out the rebid zones. Now, everything is on one page. So if you click one (AND ONLY ONE) zone at a time, the star levels will grey out on THAT page if the star level is not available in that zone. The important thing to remember is ONE ZONE AT A TIME. So make sure you uncheck one before checking the next. That way you should be able to build your own list of free rebid zones before you submit your next bid. Ask again for assistance if you're still not sure. Good luck!
  14. Hey guess what? I'm still stuck at the airport. Bid $34, got counteroffer for $43. Bid $39 and was accepted. (Probably could have gotten it a dollar or two cheaper?) Bid at about 9pm for same day arrival. The airline offered me a rate at the Radisson of $64+tax. I think I did better. :) Hyatt Rosemont O'hare Airport (ORD) 6350 N River Road Rosemont, Illinois 60018 847-518-1234 Check-In Date: Wed, Dec 24, 2008 / After 03:00 PM Check-Out Date: Thu, Dec 25, 2008 / 12:00 PM Your Offer Price Per Room, Per Night: $39.00 Subtotal: $39.00 Taxes & Service Fees: $13.14 Total Charges*: $52.14 Used the betterbidding PRICELINE link! Best rate on their website is $74 = about 47% savings...
  15. I forgot to mention... I did use the PRICELINE link from betterbidding. It's right there on the top of every page; even at the last minute it's still easy to make sure the board gets its cut. The Westin was great. They had a huge influx of people yesterday due to the weather. Almost ran out of rooms. Ended up upgrading me to the Preferred Guest floor in a giant room with high ceilings. Slept about 12 hours. It was incredible... Plus there's a free airport shuttle every 20 minutes. Still at O'Hare but I have a CONFIRMED seat for the last flight of the night. As long as they don't cancel it, I'm good to go. Thanks for your work this week, Colfax. This is exactly the situation where betterbidding is essential.
  16. Stranded at O'Hare due to weather. This is way better than sleeping in the airport. Bidding at 9pm for same day arrival. Previous rejected bid was $50. The Westin O' Hare O'hare Airport (ORD) 6100 River Road Rosemont, Illinois 60018 847-698-6000 Check-In Date: Tue, Dec 23, 2008 / After 03:00 PM Check-Out Date: Wed, Dec 24, 2008 / 01:00 PM Your Offer Price Per Room, Per Night: $55.00 Subtotal: $55.00 Taxes & Service Fees: $15.81 Total Charges*: $70.81
  17. Bidding history: $47, counteroffer for $60 $49, nothing $50, counteroffer for $56 $51, WIN Sheraton Heathrow Hotel Heathrow Airport Colnbrook Bypass West Drayton, United Kingdom 44 20 8759 2424 Check-In Date: Mon, Jan 19, 2009 / After 02:00 PM Check-Out Date: Tue, Jan 20, 2009 / 12:00 PM Your Offer Price Per Room, Per Night: US$51.00 Subtotal: US$51.00 Taxes & Service Fees: US$15.74 Total Charges: US$66.74 Kind of a disappointing win. Had been hoping to get the Crowne Plaza. Few good reviews on this place. Earlier in the week, I had been bidding for 1/15/09-1/17/09 in Mayfair-Soho. At 5* $80 I got a counteroffer for $173 - which would tend to indicate there is availability in that zone at a lower than average price. Is it worth another thread for that? I decided to use points to stay at the Holiday Inn instead of bidding anymore. Best rate listed on Sheraton website is 89 GBP = $131.89 USD, about 61% savings. Not bad at all... Used the board's PRICELINE link.
  18. For everyone's reference, hilton.com is showing a regular rate of $199 (60% savings) and a pre-pay rate of $159.20 (50% savings) for this night. :)
  19. OK, I changed my mind. :) Researched a little more deeply and one of the hotels on hotwire was almost certainly the Hilton at the airport, where we are already staying - and which dad-in-law apparently prefers. Plus this allowed me to reserve for 4 people total. So I went for it. 4* Hilton Chicago O'Hare O'Hare Intl Airport ORD North Zone 2 rooms, 1 night, for 2 adults / 2 children; $79 per room (total $188.95) Check in Saturday 10/4/08, out 10/5/08 Amenities: Airport Shuttle, Fitness Center, Pool, Restaurant, Business Center, High-speed Internet Tripadvisor: 3.5 bubbles with 120+ reviews <-- this helped me determine it wasn't the Westin. EXCELLENT piece of info. Thanks to whomever mentioned it here. I had a coupon that required a special link - so I used the link here then manually changed the url so the coupon would work. Does the board still get a cut of that? thereuare, please update the topic title and move to hotwire forum.
  20. Dad-in-law etc. have decided to visit while we are in Chicago. Need two rooms for only Saturday (10/4/08) near O'Hare. Failed tonight up to $64 4* and $53 3.5*. Looks like there might be a Saturday arrival restriction for this weekend; maybe two night minimum? There are appealing offers on hotwire a little higher than this so I think I'll try bidding again tomorrow night and if that doesn't work out, just take something from hotwire. (We have a backup reservation at the Comfort Inn...) Have been using the board's priceline and HOTWIRE links.
  21. A little to add from my experience working in the industry... Keep in mind that the "revenue management" function is undertaken by a human. In a large, upscale hotel (4*) this is typically an individual whose only job is maximizing the revenue to the hotel (Revenue Manager). At a smaller, lower class hotel (say a 2*) this is often one of many duties of the General Manager or perhaps the Front Office Manager/Assistant General Manager. Loading inventory into priceline, then, is primarily a function of what that individual person thinks will most likely maximize revenue for a given date. This can change based on time frame, particular dates, and unforeseen circumstances. But above all, it is based on the opinion and judgement of that person, perhaps with the input of the rest of the leadership team. Also, keep in mind, this person sets not only priceline inventory, but also the rack rates for the hotel and the availability of other discounted rates, such as AAA or Entertainment Card. Some data sources this person will often use: - Last year's results for the same date and season - Their hotel's negotiated room blocks and expected yields - Calendars of events in town - The target parameters set by management, such as Average Daily Rate (ADR) and Revenue per Available Room (RevPAR) - Renovations happening at the hotel - and their likely impact on bookings and number of rooms available - Weather reports Some example scenarios: 1) There are certain dates that, a year in advance, a revenue manager will know with near certainty will be revenue disasters. For example, an airport hotel in a warm weather region on Christmas (no business travelers, no one stuck due to weather). Or a tourist hotel on a Tuesday night in the Northeast in February (too cold). In these scenarios, it would make sense to load many rooms as early as possible at a low rate, to secure the few travelers available as early as possible. 2) A prime weekend in a busy tourist travel season. In this case, the revenue manager would likely set the retail rate high in advance and re-evaluate as the arrival date gets closer. They would also typically impose a two night stay minimum for Saturday (to force arrivals on Friday rather than Saturday morning). As the arrival date gets closer and closer, the revenue manager will evaluate both the quantity and quality of bookings, and perhaps release a little additional priceline inventory to fill in the gaps. Keep in mind, they will often intentionally overbook the hotel if there are many cancellable reservations made well in advance - assuming some people have forgotten they made the reservations or will cancel at the last minute. 3) There is a large convention in town. Even though the hotel may offer a special rate for the convention, it is uncertain how many will attend. Business travelers tend to book closer to the arrival date than leisure travelers. There is also higher uncertainty - travel plans may change at the last minute, especially with a convention considered "optional" compared to other work responsibilities. Depending on how low occupancy looks, the revenue manager might release priceline inventory - but would probably be more likely to release rack rate, retail inventory, looking to capture non-convention travelers who are faced with many sold out hotels. The revenue manager is monitoring scenarios like these for every arrival date, months in advance. He or she will often make changes on a weekly or daily basis in how many rooms are available and the room rates. So the bottom line is, aside from dates that are likely disasters for occupancy, it's nearly impossible to tell if booking early or later is better. Since the specific inventory and rate levels depend on the revenue manager's style, there's no clear way to know when inventory will be loaded to priceline unless you study that person's track record and somehow gather all of the same information he or she uses. Given that, thereuare is probably right. Book a cancellable backup reservation then begin bidding as early (and consistently) as you comfortably can, for your best chance at saving money. Also, for the sake of the revenue manager and the probability of priceline inventory becoming available, cancel that backup reservation as soon as you win. :)
  22. If you don't mind sharing, wondering why you prefer to stay in this zone, rather than within SF or another zone on the Peninsula? One trick a lot of us use is to run HOTWIRE searches for your dates. When you see hotels show up on hotwire in your zone, it often (tho not always) indicates inventory has probably also been loaded on PRICELINE - often at a cheaper rate than the HOTWIRE price.
  23. I'll vote for: You're bidding too early and inventory hasn't been loaded yet. Make a refundable/cancellable backup reservation somewhere and be patient?
  24. Welcome to betterbidding! That's turning out to be a very difficult weekend, due to the Convenience Store Owners Convention. We ended up staying out by the airport which isn't TOO terrible. 45 minutes by train, 24 hours a day. See this Chicago Hilton Airport thread. There are at least two other users looking for the same dates. See this thread for more background. You should definitely consider adding the North Michigan Ave (NMA) zone. But even that probably won't help. Best bet is to find a refundable backup reservation somewhere and keep bidding - maybe the convention will have last minute cancellations? Also consider staying by the airport or otherwise outside of town. At some point it becomes cheaper to stay outside of town and pay for taxis.
  25. Well I don't know if I'd say it's good to wait... It's a major gamble... But if you can tolerate that, I'd keep searching and keep bidding until you're no longer comfortable with the risk of the price going up. You should also consider hotwire. Also, farecast is a great resource for this (www.farecast.com)... Right now its prediction is 80% confidence the price will go down on at least SFO-JFK. It's always a gamble tho...
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