I have to disagree with you badbadleroybrown,a few hotel chains have reps that go to flyer talk all the time.A lot of people that travel often for business come to these sites for big savings and questions.Those reps help answer those questions.I find this service very helpfull and cant see any reason PL or Hotwire should have a problem with this , even if they are on the clock waiting for a call they are still in a since taking care of the customer (us here).They could be sitting there doing nothing,I like the fact that hotwirecsr takes the time to come here and answer questions that help people that might not other wise use hotwire without the answer to their questions.I can tell you that if this site was not here with all the great helping people and hotel lists that I would not even think about using Hotwire or PL.Some of hotwires biggest customers would be lost without this site and thats a fact.Thanks for taking the time to come here hotwirecrs and take care of those that make hotwire what it is today.