Changing Priceline flight departure and arrival cities?

[jhill55]

Booking a flight from Dayton to Boston in May. I had 2 bids rejected, but my 3rd was accepted, but its hving me fly from Columbus to Proidence R.I.?!?!?!? I NEVER checked either of those cities. Has anyone just been able to change cities?

Help. :)

[dahammer]

start HERE and tell us details of your purchase.

[jhill55]

I requested:

From : Dayton, Oh (did NOT select any alternate airports)

To: Boston, Ma (did NOT select any alternate airports)

Depart: May 8th

Return: May 13th

I bid:

$100/person - Denied

$125/person - Denied

$150/person - Accepted

Once it was accepted, my flight details said:

Depart: Columbus, Oh

Arrive: Providence, RI

I never selected either Columbus or RI. The price is fine, I just want to leave from Dayton, and arrive at Logan. I'd even pay the difference.

[thereuare]

Contact PRICELINE... they will either admit to a system glitch or send you a screenshot of the airports which you did select.

Let us know the result.

Please use our PRICELINE and HOTWIRE links to begin your future travel purchases.

[dahammer]

if you have a "screen shot" of the bidding page showing the Dayton/Boston boxes checked off, copy this and forward to Priceline's customer service. You would have to have checked off the Columbus/Providence airports to get the result you received.

[jhill55]

I already sent 2 emails to Priceline. Are they pretty responsive via email? Unfortunately, I do not have a screenshot. That window was closed before my confirmation came up. I tried to hit the back button, but it said the page had postdata,a nd when it came up, all the fields were empty.

[thereuare]

Yes, they always reply, but it could take up to 48 hours.

[jhill55]

Big thumbs up to Priceline. Here is what they emailed back with:

Dear Mr. xxxx,

>

> Thank you for taking the time to send us an e-mail. We received both

> your e-mails and understand that you submitted an airline request for a

> trip from Columbus with incorrect city. You would like to know how you

> can change your airline reservation.

>

> We can make a one-time exception and cancel your reservation for a fee.

> Please respond to this e-mail as soon as possible with your approval to

> cancel your reservation. It is very important that you contact us before

> your current departure date and time, which is 05/08/2008 at 6:30 AM. We

> are not able to refund or make changes after this time.

>

> Upon receipt of your approval via e-mail, we will issue a refund minus

> the per-ticket processing fee and charge an airline imposed penalty fee

> of $100 per ticket. The refund will be posted to your credit card

> account within 10 business days.

>

> We will send a separate e-mail with instructions outlining how to submit

> a new request on our website with the correct information. If you follow

> the instructions and are successful in booking a new reservation, we

> will refund the per-ticket cancellation fee minus a $30 flat change fee.

> If you do not wish to submit a new request, the penalty fee will not be

> refunded and your original reservation will remain cancelled.

>

> We apologize for any inconvenience and look forward to assisting you

> with your inquiry.

>

Now, when I go to book it again, I assume you get credit if I use your PRICELINE link, right?

[thereuare]

Yes, as long as they don't require you to use a specific link to re-submit your bid, you can use this PRICELINE link or any of the ones in my signature below.

Thanks!! :)