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alansmithee

CA Sacramento Hilton Cal Expo Arden

By alansmithee,
in

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Spent one night at the Sacramento Hilton; it was our second stay there. Our $65 Hotwire rate got us a nice 2 double bed room on the 10th floor for HHonors guests. Checkin was very smooth. I was a little worried because there was a prom going on in the ballroom, but they were pretty contained and things were very quiet. The room itself was newly renovated, clean and very comfortable. Despite all the renovation and nice appointments, there was one very strange thing--the door to the bathroom was one of those horrible squeaky sliding pocket doors, instead of a door with actual hinges. The pool and spa were being renovated and out of commission. The gym was relocated to a meeting room on the 2nd floor; we didn't check it out. The new beds were very restful. We would stay here again.

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This was my second stay here through Hotwire this year. $71 plus taxes/fees. Standard room. We asked for a quiet room. While we did not hear street noise, during the night one or more intoxicated (according to the front desk) guests from a wedding party taking place earlier at the hotel make quite a ruckus in a room across the hall from us. Hotel security went to the room and told my wife (who looked into the hall to investigate) that the situation was resolved. Noise continued, so we phoned the front desk, and were offered the opportunity to move to another, better room elsewhere in the hotel (it was about 2 a.m. and we had several bags unpacked, so we declined). I was told that while they could ask the offending guest if they wanted to move, they couldn't force them. Fortunately, the noise abated. Back to the room: it was comfortable, though showing its age (e.g., scuff marks on furniture). I thought the bar was a bit on the expensive side, even for a hotel (e.g., no draft beers, $6.50 for a bottle of Sierra Nevada). Internet was $2.95 per hour, $9.95 for 12 hours or $12.95 for 24 hours (concierge will print airline boarding passes for free)I didn't catch the fact that I'd been charged for a one-hour rate and 24-hour rate until long after we'd left (my fault for not checking closer). Parking is free. Hotel is close to highways, and shopping, but not close to tourist destinations. We did stop by the Hyatt downtown for a drink-- much more luxurious and in a nicer location, albeit with parking fees. Although Hotwire lists the Hilton a 3 1/2 star hotel, I'd give it 3.

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