Hotwire Hotel: 3.5* Dallas (North-Galleria) Crowne Plaza

[BestValue]

Crowne Plaza Hotel North Dallas - Addison, TX

14315 Midway Road

Addison, Texas 75001

(972) 980-8877

:2 room(s) @ :$55.00 per night x :2 night(s)

Total:$220.00

Taxes recovery charges and fees

TaxesAndFees:$35.98

:$255.98

Total

Dallas North - Galleria

Hotel "Customer Favorite"

This Hotel features the following amenities:

Restaurant(s)

Pool(s)

Fitness Center

Business Center

Laundry Facilities

[BestValue]

Just recieved this notice that Hotwire has lowered the rating from 3.5 to 3.0 stars.

Dear Xxxxxx,

We are contacting you about your upcoming stay at the Crowne Plaza Hotel

North Dallas - Addison, Hotwire Itinerary Number Xxxxxxxxxx.

We periodically review our representation of our hotel partners' star

ratings. In doing so, we have decided to adjust the star rating to 3.0

star. While we are confident in the quality of all our hotel partners,

the new rating more accurately reflects the service level,

accommodations, and facilities of this property.

As such, we would like to offer you the option of either canceling the

reservation for a full refund, or keeping the reservation and receiving

100 HotDollars good for any future purchase on the Hotwire Web site. One

HotDollar is equivalent to one U.S. dollar in value when used for any

future purchase on the Hotwire Web site.

Should you choose to cancel, we would be happy to assist you in

rebooking to be certain that you are accommodated during your trip.

Please respond with your decision by replying to this email or by

calling 1-866-HOTWIRE (468-9473).

Please accept our apologies for any inconvenience this may cause you.

Our customers are very important to us, and we would like to ensure that

you are provided with the best possible experience.

If we can be of further assistance, please feel free to reply to this

email or contact us directly at the number above. Thank you for choosing

Hotwire.

Sincerely,

Robert W

Hotwire Customer Care

www.hotwire.com

[BestValue]

Okay, I accepted the offer for a refund, after rebooking on Priceline, Crowne Plaza Suites(Park Central) at $37/night. Saving more than $77 :) , at $178 total, for similiar hotel and location.

Dear Xxxxx,

A credit in the amount of $255.98 was issued to the payment method used to book your Hotwire reservation: Itinerary #Xxxxxxxx. This amount will appear on the statement from your credit provider within one to two billing cycles. Please allow a minimum of 60 days before contacting us directly regarding your refund, as billing cycles vary by bank. All refunds are issued in U.S. dollars.

If we can be of further assistance, please feel free to reply to this e-mail or contact us directly