mbstone Posted January 27, 2013 Report Share Posted January 27, 2013 Just discovered that PL's "My Trips" feature, which claims to let you "See all the trips you've booked with Priceline in the past" only shows my last 20. Does anybody else here have this issue? Link to comment
dahammer Posted January 27, 2013 Report Share Posted January 27, 2013 I just checked and I can only see my past 29 trips. Link to comment
mbstone Posted January 27, 2013 Author Report Share Posted January 27, 2013 PL now only keeps 18 months of My Trips.========================================Dear Mbstone,Thank you for taking the time to send us an e-mail.Accepted requests generally stay for 18 months.The exception to these time periods is when a customer contacts us. Allsuch records remain in our database for a longer period of time toensure that we can service subsequent customer service contacts fromthem. The time period for which a specific request is retained in caseswhere a customer contacted us depends on their issues associated withtheir reservation.We thank you for the opportunity to assist you and hope you find thisinformation helpful. Link to comment
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