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CA Inland Empire Ontario Grand Inn and Suites Rancho Cucamonga

EXCLUSIVELY at BetterBidding:
5% OFF


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promo code


(Priceline Express or PrePaid Hotels / 3+ stars / 2+ nites / expires 12/31/2019)
$10 OFF


(click here) and use

promo code


($100+ purchase / Hot Rate Hotels / expires 12/15/2019)

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An acceptable 3-star hotel, but Priceline considered it a 3 1/2-star, which to us seemed a stretch. It is no nicer than the nearby aloft or Hyatt Place, both of which I believe are still considered 3-star. And this hotel used to be listed as 3-star. Why Pricleine "upgraded" it is beyond me (and made me suspicious of Priceline's rating criteria, so we opted for Hotwire for a later stay on the same trip). We had bid up to $70 hoping to get the Hilton Ontario Airport. I had stayed at the Ontario Grand Inn when it was a Hotel Indigo. The rooms have plenty of space, and parking and WiFi are free, but the other criteria supposedly differenting 3 and 3 1/2 star hotels seemed to be lacking. The free continental breakfast was very rudimentary (cereals, pastries, juices, coffee and waffles seemingly from a batter mix). I asked for a quiet room and got one in the back, and I did hear some occasional noise from the freeway (I-10) nearby, but perhaps others would not be bothered. No laundry (we drove 10 mins. to a strip mall to access the one recommended by the front desk). Our bed squeaked if one sat on it on one side and I reported this the first day. Receptionist said they'd have it checked. The next day I reported the problem again, and this receptonist said the maintenance worker was usually off Mondays and Tuesdays (huh??) but she'd try to get someone form another property (she did and they fixed the problem). Cable TV system was limited and CNN had no sound during our entire stay (I did keep reporting it). All in all, an acceptable stay and the hotel was not bad. It should, however, again be included among 3-star hotels in the area.

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