Hotwire Hotel: 3.5* NYC (Chelsea-MSG) Ramada Plaza New Yorker

[michaelv976]

I'm trying to book some rooms for my parents and brother in New York ranging across the period Nov 25-Nov 29 2011 through Hotwire. Strange things are happening and I am not familiar with how hotels work in Hotwire.

The particular hotel I had my eye on was a 3.5* in CHelsea-Maddison Square that had the amenities of Restaurant, Fitness, Business Centre and Hi-speed Internet. Based on the BB database I was thinking it was either The New Yorker or Doubletree Chelsea, either of which would have been fine. The problem is I cannot seem to get it appearing for both my parents booking and my brother's booking, which have overlaps as follows:

Brother - Arrive Fri Nov 25 depart Tues Nov 29 2 adults + 2 small children (1 and 3)

Parents - Arrive Sun Nov 27 depart Tues Nov 29 2 adults

If I book my brothers on its own this hotel doesn't appear.

If I book my parents on its own this hotel doesn't appear.

If I book 2 rooms for the period of my brother's range the hotel appears (yet it doesn't work for only 1 room!)

If I book 2 rooms for either 2 adults, 2 children or 2 adults only for 26-29 the hotel appears

I want to get them all into the same hotel in this general area. Does anyone know if it's possible to say book the 2 rooms for the 26-29 period and then call the hotel and ask them if one booking can check in on the 25th (which Hotwire implies is fine for 2 rooms) and the other room check in 1 day later?

Thanks in advance for any guidance.

[thereuare]

Does anyone know if it's possible to say book the 2 rooms for the 26-29 period and then call the hotel and ask them if one booking can check in on the 25th (which Hotwire implies is fine for 2 rooms) and the other room check in 1 day later?

The above would not likely work as rates are date specific based upon occupancy levels... one of the dates you need may be a high demand (read: high priced nite) and one of the nites you're willing to 'give up' may be a low demand (read: low priced nite), which would not make economic sense (or cents :) ) for the hotel. As well, PRICELINE and HOTWIRE reservations are non-changeable, and it is unlikely that the hotel would be willing to make an exception.

Your options are:

1) book 2 rooms for 11/27-11/29 and one room for 11/25-11/27... with those who are arriving early understanding/willing that they may need to change hotels after the first 2 nites

2) book 1 room for 11/25-11/29 and one room for 11/27-11/29, in the same zone, but likely at different hotels

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Let us know what you decide and how it goes or if we can be of further help.

[michaelv976]

Let us know what you decide and how it goes or if we can be of further help.

Created a new post detailing the outcome.

Thanks

Mike

[michaelv976]

3.5* New York (Chelsea and Maddison Square Garden area)

11/26/11 to 11/29/11

$204AUD per night + taxes = $245AUD/night

2 adults, 1 room

Fitness, Restaurant, Business Centre, High-speed internet (amenities shared by Doubletree Chelsea and New Yorker in BB database)

Result = The New Yorker

A second room was also booked in a separate search for 2 adults and 2 children which came back with the same 3.5* and same amenities but a rate of $216.30AUD per night + taxes.

This ALSO turned out to be The New Yorker.

Refer to posts above for reasons why this was done separately.

So I managed to get both my parents and brother's family into the same hotel. I just need to find the cheapest way of getting my brother's booking (2+2) extended a day earlier (ie checking in Nov 25).

Edit: I should note that I have emailed the hotel and asked for a quote for them to check in a day earlier but have yet to hear back. ALso my parents booking (2 adults) came with the 'extend the stay' option but my brother's (2+2) did not have this option included. The bookings both displayed a little different mind you with my parents booking being quoted on a daily rate and my brother's booking being quoted on a total rate. THe confirmation emails also look quite a bit different.

[thereuare]

Congratulations on your success!

Hope you're pleased with the results and this property works well for everyone involved.

Please use the requested board link to get to HOTWIRE and post your wins in US Dollars... then use the dropdown menu on the top right corner of their board to change your currency. For the purchase which did not allow for extending the stay, i suspect you purchase on the AU site which does not offer this feature.

Thank you for sharing your win with the board.

Please use the PRICELINE and HOTWIRE links on the board to begin all your future purchases.