Hotwire Hotel: what do you get at hyatt 4.5* Maui (Ka'anapali)

[hope3369]

hi--

for anyone who has booked and stayed at the hyatt regency 4.5* Maui (Ka'anapali) via hotwire (or priceline for that matter), what kind of room do you get? i assume it is a no view room looking over a parking lot but what have been your experiences? and are you able to get a non-smoking room or is it luck of the draw once you are there?

thanks,

hope

[thereuare]

Have you already won this property on priceline or HOTWIRE?

All that any user should expect is a room that can accomodate two people... after that it is at the discretion of the hotel to honor any guest requests. Requests being honored are affected by a variety of issues including hotel occupancy level, time of day checking-in, mood of front desk clerk, etc, etc.

[hope3369]

no, i haven't booked it yet, i saw it on hotwire and was thinking about it but i know for some high-end resorts people are disappointed to get what they call a "priceline room" which is often dingy or otherwise atypical of the property's overall quality, reducing the value proposition significantly.

h.

[thereuare]

What are the dates of your stay?

[cheezhead]

Just wanted to point out that you can get assigned a room that displeases you no matter what type of booking service you use. You can politely ask for a room change if that happens. I stayed at the Hyatt Maui through priceline and they were able to honor all my requests for non-smoking, two beds and high floor. We were lucky enough to get a full ocean view to boot.

[jaia]

Agreed. We stayed there last summer using gold member points. We got a ground floor room looking at the parking lot. But we still loved the hotel amenities. My favorites were the super comfy bed with 8 pillows (I was pregnant), the awesome pool, and the hammocks. Sigh.