satzx Posted September 30, 2010 Report Share Posted September 30, 2010 I have bought a 2 * on hotwire for Harrisonburg,va. They gave me a super 8 motel which is rated as 1 * on priceline and is listed for less,with out bidding.Their star rating is misleading and called them twice but to no avail.They are saying that when you goto the hotel and find the room bad, you can call them and they will help you out.I don't know what they really do to help you out.Their star rating is based on the average for Priceline, Travelocity and Expedia. This is a motel and bad reviews all over.Thinking of booking another hotel on PRICELINE and give this one. This is my first bad experience with HOTWIRE. Link to comment
dahammer Posted September 30, 2010 Report Share Posted September 30, 2010 Please share the details of your purchase with the board. As per Our Rules and Policies:Please post your win to the board, including star rating, city, zone, hotel name, room rate, dates and amenities shown before your purchase... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.Then reply to this thread and we'll comment on your situation above.Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.Thanks. Link to comment
satzx Posted September 30, 2010 Author Report Share Posted September 30, 2010 I got it for $ 69, including taxes and fee its 83 while price line has it for 75 all inclusive because of fee chop on this hotel.Sorry I didn't include the price earlier.. The booking is for 10/16 Link to comment
thereuare Posted September 30, 2010 Report Share Posted September 30, 2010 Sorry to hear you're not happy with the results.2* is the lowest star rating offered by HOTWIRE's opaque service, so this is as low of a star rating they can assign this property. As well, i haven't checked the average star rating thru the other services, but i'm assuming that some rate this 2* and that the average does merit a 2* rating?Can you please add a reply to this thread with the amenities shown before your purchase... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
satzx Posted September 30, 2010 Author Report Share Posted September 30, 2010 Amenities :Complimentary Breakfast High-speed Internet Access When the hotel lacks basic cleanliness and upkeep, I really cannot stay there for an hour.This can be rated as a third rate motel, bad reviews all over.Will not use HOTWIRE again.While PRICELINE offers the same for less upfront and has one star rating, HOTWIRE offers for higher price and rated as 2 stars.This is pathetic. Link to comment
dahammer Posted September 30, 2010 Report Share Posted September 30, 2010 thanks again for the follow up with the amenities, maybe this will help others avoid this property, and sorry that you got a bad apple here. I would absolutely complain to HOTWIRE in the form of an email, if enough folks complain, this can raise a red flag and cause a property to be re-evaluated and downgraded. If it gets downgraded, you may be entitled to some hot dollars towards a future stay. Link to comment
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