Wombat Posted August 28, 2010 Report Share Posted August 28, 2010 I booked this hotel as "on request" (didn't realise until after clicking, I need to look properly next time!). Roughly 12 hours later (note they allow 48 hours to answer you) I noticed my credit card had been charged, and logged into the website to find the status had changed to "confirm". Note I did NOT get an email.I rang customer service to check, and they advised that the room was confirmed and send the confirmation email for me. So if you don't get an email on these check your card and the website. I am so thrilled - and I wouldn't have bid that high if I hadn't known what the hotel was first - the W was totally worth the extra money. Link to comment
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