Just came back from a 9 night stay here. This would not ever be my first choice for a 4 star rated Manhattan hotel, and if it were up to me, I would say that this is not a 4 star hotel, maybe at best 3.5 stars. Prior to arrival, we emailed the hotel ahead of time asking for a king bed and a higher floor. We received a reply saying we were confirmed for a king bed, and that floor positioning was contingent at check-in. We arrived at the hotel at about 8pm, and the place seemed like Grand Central Station. The desk clerk noted our preferences, but apologized that we could not get a king room anymore, as the hotel was oversold, thus we had 2 doubles. Other complaints: during the weekend part of our stay, it seemed there was a huge group booking of mid-late teen girls staying at the hotel, particularly on our floor. We could hear everything that was going on in our neighbouring room, and the floor seemed to be one big pyjama party. I made a complaint downstairs, and heard the phone go off in the room next door after 15 minutes. Silence cut in shortly thereafter, but I don't know if it was a reflection that it was midnight, and a curfew kicked in or supervision came in. The next evening and seeing the potential of a repeat, I mentioned it to the house cops, and they told me they made 3 trips to my floor specifcally the night before. Their suggestion was to suggest that we ask to be moved. Again, we put up with the noise until about midnight, and then it was quiet. The hotel lobby and hallways make the place look nice, but the rooms are another thing. I felt the rooms were in serious need of a refurbishment, as the paint on the walls was starting to showing age, and the wallpaper in the bathroom was peeling. The room, while small, was probably the normal size for a Manhattan hotel. The $15 internet in-room charge was ridiculous, but you could always go downstairs with your laptop to access the wireless there for free. To be fair, the hotel is located in a very good location. Located on 7 Ave, between 52 and 53 Streets, you are close enough to Times Square without all the busyness and noise (that I learned staying at the Renaissance 4 blocks south for one night). You are also conveniently located to several subway lines, with 4 subway stations within easy walking distance and several lines available, including the 1 (50 St station), N/R/Q/W (49 and 57 Street stations), and B/D/E (7 Ave). You are also a few blocks away from Central Park, and picking up essentials was easy with the Duane Reade drugstore nearby on Broadway. Restaurants are plentiful around the hotel, and it should not be too hard to ever get a cab there.