Loading...

Buyer Assurance $9 Charge


lcheni
By lcheni,
in

Recommended Posts

In March, I used Priceline twice. Now my master card statement indicated that for each PL transaction: beside the Priceline charges for the hotle, there is also an additional $9 charge by the BuyerAssurance? What's going on?

I remember seeing some $10 cash rebate certificate for the next Priceline purchase. But I don't recall there is a $9 charge by BA for this.

Link to comment
  • 2 months later...

My wife just got off the phone with BA, after getting a FULL REFUND of 4 $9.00 charges. Apparently there is a check box on Priceline to receive a 10.00 coupon which also gets you into BA free for 7 days. After that they automatically deduct $9.00 per month, unless you contact them to cancel. She told them (BA) how deceptive their program is, and threatened to report them to the Texas Attorney General's office. The person receiving the call has apparently heard these complaints before, but was still a bit agitated, and got more "tough" as the conversation progressed. The BA accounts (2), one for each time we used Priceline, are now cancelled, and we should have our refund, full and complete, within 3 to 5 business days. Here's their contact Info.:

Please let us know what we can do to serve you better.

e-mail: [email protected]

Mail: Buyer Assurance

6 Corporate Drive, Suite 450

Shelton, CT 06484

Phone: Customer Service

Mon-Fri

Sat

Sun

8 AM - 11 PM (EST)

9 AM - 6 PM (EST)

9 AM - 5 PM (EST)

1-800-890-4895

Good luck, and keep looking for that fine print!

Steve M.

Houston, TX

Link to comment
Need help with your own trip?

Register now, we have a huge community of travel enthusiasts to answer any questions you might have.

Create an account

Sign up for a new account in our community. It's easy!

Register a new account
Sign in

Already have an account? Sign in here.

Sign In Now
EXCLUSIVELY at BetterBidding:
$10 OFF

PRICELINE COUPON


(click here) and use

promo code

: SAVEMORE

(Hotel Express Deals in USD $100+ purchase... expires 05/19/2024)
QUICKQUOTE [X]
PRICELINE & HOTWIRE on one screen!
NOTE: Priceline searches for
DOUBLE OCCUPANCY ONLY
Room %roomN%:
Age of child:
FINDFAST[X]
×
×
  • Create New...