Last night, I noticed a 4* "Customer Favorite" in ORD North for 8/17 - 8/19 for $79/nt. Amenities: Airport Shuttle, Fitness Center, Pool(s), Restaurant(s), Business Center, High-speed Internet Access. Today, I see a 4* with the same amenities for the same rate, but no "Customer Favorite" notation. Is the Customer Favorite note only associated with specific hotels, or is it something that can occasionally appear for different hotels? Can you use that to ID a hotel? While searching earlier posts, it seems the Customer Favorite has shown up for the O'Hare Hilton. If all else is equal, but no Cust Fav, can I ID that hotel as the Westin?