Priceline Hotel: 3.5* Los Angeles (Redondo-Manhattan Beaches) Crowne Plaza

[chiefboyle]

Please help me identify - I do not see it on the current list:

Redondo Beach - Manhattan Beach

3.5-star

Fitness Center

Pool(s)

Restaurant(s)

Laundry Facilities

High-speed Internet Access

Tennis Nearby

Feb 21-23 $79

Thanks!

[AaronJB]

This property has not yet been ID'd/reported to the board. However, my guess is that this may be the Crowne Plaza, upgraded from 3* to 3.5*. The tripadvisor rating that I see (when I search for these dates) on the detail page for this listing is 3.5/5 and 120+ reviews, while the tripadvisor rating of the Crowne Plaza is 3.5/5 w/132 reviews. While that would not guarantee this is the Crowne Plaza, it would be further evidence that in favor of this listing being the CP.

Please use the site's HOTWIRE or PRICELINE links to start your purchases and searches.

[chiefboyle]

Blast! I got caught in the Redondo Beach / Manhattan Beach trap...

I wanted the Residence Inn or any of the other 3* choices (even the 2.5* choices I hear are nice)... I bid $43 for a 3 star and got upgraded to the 3.5* Crowne Plaza. I don't think you can win the 3*s for less than $43 - oh well.

Your Offer Price Per Room, Per Night: $43.00

Subtotal: $43.00

Taxes & Fees: $13.42

Total Charges*: $56.42

Hopefully I will be able to find street parking to avoid the $20 parking .

I did remember to use the PRICELINE link this time. :)

Thanks again for your assistance.

[thereuare]

Sorry to hear you received an unwanted upgrade to this property.

While not the hotel you wanted, $43 certainly seems like a great rate for this Crowne Plaza property.

Thank you for sharing your win with the board and using our PRICELINE link to begin your bidding.

Enjoy your stay.

[chiefboyle]

FYI : As usual after I get a room from Priceline or Hotwire, I called the hotel directly to request a non-smoking room.

For the first time ever , the response was 'Since you used a third party booking site, I am unable to fulfill your request for a non-smoking room at this time. Your room is only assigned when you arrive.'

Not impressed at all by that Crowne Plaza.. ("policy" or not)

[AaronJB]

Sorry to hear that the hotel wasn't willing to work with you - I'd call once again during a different time, and if that doesn't work, try again at check-in.

[thereuare]

Even if the hotel noted your request in their system it would still be a request and not guaranteed until time of check-in.

I would try calling again at another time, but odds favor you'll be able to get a non-smoking room based upon the hotel's room make-up:

8 Suite(s)

209 Single-Bedded Room(s)

130 Double-Bedded Room(s)

306 Non-Smoking Room(s)

So roughly 90% of the rooms at this property are non-smoking.

Good luck and let us know how it ultimately goes.

[smith11952]

I also won this hotel on Priceline for a stay 3/6-3/10.

I have e-mailed them twice with no response.

The first time I asked for my reservation to be noted that I would like a king, non smoking room.

(I know it is a request and may or may not be available at check it.)

The second time, I simply asked if the pool was open, as I have read in many reviews that is has been closed for renovations.

I am not too worried about the reviews and the quality of the accommodations, but their poor customer service does concern me.

[thereuare]

Why not call them... a lot of hotels are still not up to speed with email for customer service issues.

[chiefboyle]

Just to follow-up - everything worked out very well. I received a non-smoking room.

The hotel is quite nice - across the street from the beach and easy to get to from the airport. Customer service was very good. There is plenty of easy to find free street parking nearby.

Certainly worth the price I paid. It doesn't really deserve the low rating it has on Tripadvisor.

[AaronJB]

Glad to hear that the stay turned out better than expected. :)