Hotwire Hotel: Stars rating on Expeida

[Elil]

Hi Everybody,

Hotwire can give you good deals, but it can also bring bad surprises, as it did for me. I made a phonecall to them and asked them if the Hotwire and Expedia stars rating system matches. The answer was a clear yes. I was happy to hear that and hung up the phone (big mistake not to ask the person's name!).

I checked on Expedia which Hotels were 4.5* in the neighborhood and saw that the only one was the New York Palace. For 200$ a night that's clearly a good deal, so I made my booking only to discover that the hotel is in fact the Benjamin ... On Expedia it is rated 4* (not 4.5) and to be honest, it looks more like a 3.5* hotel. So big disappointment.

So this is to give you a word of caution.

Happy bookings.

[yellowdog]

Welcome to BetterBidding :)

Can you please start with posting the deatils for your stay. And we'll comment your problem.

Yellowdog.

[thereuare]

1) please read your messages

2) as per our Rules and Policies:

While we welcome both positive and negative experiences, please keep in mind that the spirit of this message board is helping users.

If you have a complaint, problem, or question with a recent or upcoming Priceline/Hotwire stay, we will be happy to do what we can to help, but please be considerate of the board's primary goal of helping others and first post the details of your 'win.'

It is important for everyone to know when problems and customer service issues arise, but the majority of the users come here to see winning bid information... so please oblige them with this information before asking for them for help.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.