Hotwire Hotel: 2.5* Austin (Arboureutum) Extended Stay Deluxe

[duncan36]

This property lists the following amenities: Fitness, pool(ha), business center, laundry, high speed internet. It is however an Extended Stay property and has a kitchen despite not listing it.

I wouldnt call it acceptable in the 2* class let alone the 2.5* class. The pool is there only to get a checkmark, it looked broken down and the entire pool area is about the size of a large bath-tub.

The property is weird it has 3 or 4 seperate buildings. There is a rent-a-cop walking the halls so obviously they have had crime problems. The lobby looks really nice but dont get your hopes up the rooms are dumps. I saw roaches in the room, the carpet is worn and stained in spots, the place is dark and outdated, there was a stain on the bottom part of the mattress, the arm chair fabric was torn and the arm rests were black with dirt. There are some strange characters prowling the halls at times.

Just not a place anyone wants to stay.

On a brighter note on HOTWIRE in Austin in the 2* class there is a hotel in the Arbouretum that lists a kitchen. The only one in this location that does. That hotel is a Candlewood Suites and its really nice, spotlessly clean, comfortable. The fact that a 2* hotel is that much better than a supposed 2.5* hotel shows how messed up the ratings are in my mind. There are some hotels on Hotwire/Priceline getting away with murder. What star rating do you have to bid on before you're assured you wont be staying in a dump? 4*?

[thereuare]

Thank you for sharing your results with the board and helping us add this new amenity combination for this property to the Hotwire Hotel List.

Sorry to hear you didn't enjoy your stay... hopefully your future 'wins' will be more to your expectations.

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