SBTravel Posted September 18, 2009 Report Posted September 18, 2009 Hi -I booked the Westin Pasadena (9/24 -9/27) using this website on Sept 11. Now, I've learend that the hotel pool has been closed for "emergency repairs". Am I stuck here? Is there anyway to cancel? It's going to be REALLY hot there and I don't want to go 2 blocks away to use the Sheraton pool as they suggest.Thanks!M
SBTravel Posted September 18, 2009 Author Report Posted September 18, 2009 Westin Pasadena191 N Los Robles AvePasadena, CA 91101626-792-2727 Check-In: Thursday, September 24, 2009-03:00 PM Check-Out: Sunday, September 27, 2009-12:00 PM Room Cost (avg. per room, per night): $67.00 (USD) Number of Rooms: 1 Number of Nights: 3 Room Subtotal: $201.00 (USD) Taxes and Fees: $35.46 (USD) Total Room Cost: $236.46 (USD) I was very excited about this originally, but have since found out that their pool is closed for two weeks. I guess I'm stuck?
thereuare Posted September 18, 2009 Report Posted September 18, 2009 Welcome to BetterBidding!Sorry to hear the pool will be closed during your visit. You can try calling PRICELINE, but i doubt it will do much good If this was a Resort class hotel you might have a case to plead, or if you purchased thru HOTWIRE and a Pool icon was shown, but with PRICELINE there was no assurance, or implication, that the hotel received would have a pool.Let us know if you make any headway.Please use these PRICELINE and HOTWIRE links to begin your travel purchases.Enjoy your stay. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
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