Priceline Hotel: 3* Asheville Doubletree Biltmore

[RobertB]

No review of this hotel yet so I'll put down some info here.

Stayed there this past weekend (5/23-25) on a $79/night PL bid. Very clean and nice hotel, but was definitely treated with the Scarlet letter PL. Wasn't able to check-in until 5:15 due to a big turnover and completely understood. But, all the "other" customers were receiving discount meal vouchers and their cookies. But, surprise, we got nothing. Requested a queen before arrival and was told probably 5 times that because we were PL that nothing could be guaranteed (again, understand), but this was the first time I was told outright that I was a different customer and would only get the scraps.

[thereuare]

Welcome to BetterBidding!

Congratulations on your win and thank you for sharing your results with the board.

Sorry to hear you felt you were treated "less" due to the way you booked. With rooms not being ready by the posted check-in time I don't fault the hotel regarding not being able to guarantee the queen bed room assignment (did you ultimately receive the room type you wanted??), but if everyone else was being given a meal voucher i would have asked for one as well... afterall, you were just as inconvenienced as the other guests and didn't get the "full" use of your room, and therefore deserved the same compensation. Did you ask for a voucher after you saw others receiving them?

Please use the PRICELINE and HOTWIRE links on the board to begin your future travel purchases.

Enjoy your stay.