Priceline Hotel: 4* Melbourne (City Center) Mercure Melbourne Spring Street

[misconduct]

Unimpressed with this winning bid. I had started bidding at $61 for a 4 star and increased incrementally by $10 until I received the Mercure.

Your Offer Price Per Room, Per Night: US$101.00

Subtotal: US$202.00

Taxes & Service Fees: US$31.35

Total Charges: US$233.35

Trip Advisor lists the hotel as 3 stars and Google lists the hotel as 3 1/2 stars. The ratings on Trip Advisor say the location is fabulous but service is rotten. I tried to dispute it with PRICELINE with the argument that it was not a 4* hotel. The first Customer Relations Agent agreed with me and sent it in for review. When I called the next day to follow up, I was told the review found that it was in fact a 4* hotel. The second agent was a talking robot who read just about every response from a script.

The lowest price I saw for the hotel was $116. All told it was not worth the $15 a night saved. I suggest taking another poster's advice after he won the Mercure Welcome... Melbourne for a 4* is just not a good bet right now.

[thereuare]

Thanks for the post.

It would be appreciated if you used the requested PRICELINE and HOTWIRE links on the board to begin your future travel purchases.