trenhoel Posted March 23, 2009 Report Posted March 23, 2009 Just got 4* Vero beach Hotel and Spa on HW for 3 nights in December for $83.Amenities: Suite,Pool(s), Laundry, Boutique Hotel, Restaurant(s), Golf nearby, Business Center, near Beach.I don`t know wy it's described as near beach since it`s an oceanfront property.
thereuare Posted March 23, 2009 Report Posted March 23, 2009 Congratulations on your success!Thank you for sharing your results with the board and helping us add this property to the Hotwire Hotel List.Glad you're familiar with the property and happy with the results.Please use these PRICELINE and HOTWIRE links to begin your travel purchases.Enjoy your stay. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
trenhoel Posted January 5, 2010 Author Report Posted January 5, 2010 Warning to all bidders who got this hotel through HOTWIRE! You do not get a suite at check in allthough mentioned as amenities. Pls.read my TA-review from 12/20/09. A suite will be only available at a $30-50 daily surcharge.
AaronJB Posted January 5, 2010 Report Posted January 5, 2010 If a suite was not offered, I would contact HOTWIRE to let them know.
trenhoel Posted January 7, 2010 Author Report Posted January 7, 2010 If a suite was not offered, I would contact HOTWIRE to let them know.I contacted HW immediately, they apologized that VB-hotel did not provide a suite although mentioned as amenities. VB-hotel-manager told us that "all HW-PL-and Expedia clients won't get a suite", unless paying the surcharge. I think one can't compare HW with PL or Expedia since all these angencies got different rules.
AaronJB Posted January 7, 2010 Report Posted January 7, 2010 Did they offer any sort of refund as a result of an amenity not being available/offered?
trenhoel Posted January 7, 2010 Author Report Posted January 7, 2010 Did they offer any sort of refund as a result of an amenity not being available/offered?Yes, HW offered some "Hotdollars" as compensation.
AaronJB Posted January 7, 2010 Report Posted January 7, 2010 Thank you for the follow-up; glad to hear that HOTWIRE offered something for what occurred.
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