marie21 Posted February 12, 2009 Report Share Posted February 12, 2009 I booked this room for 1 night (2/28) departing on (3/1)The description was this:3* (Gulfport/Longbeach) Amenities:Airport ShuttleFitness CenterPoolRestaurantLaundrythe rate was $75 plus tax ended up being $89.34With the amenities I had it narrowed down to either the Ramada or Courtyard by Marriot. I figured it was the courtyard since the going rate for the Ramada is $10+ cheaper than Hotwire's price.I guess I will not be using hotwire anymore since I was overcharged for this hotel. I thought the point of hotwire was to get rooms cheaper. Link to comment
thereuare Posted February 12, 2009 Report Share Posted February 12, 2009 Welcome to BetterBidding!Sorry to hear your disappointed with the results.As you now know, you can't use the lowest retail price of hotels to determine what you will get thru either PRICELINE or HOTWIRE.However, HOTWIRE has a "Double the Difference" Guarantee and since you found a lower price for this property (before taxes and fees) than your HOTWIRE rate you can contact HOTWIRE to process a claim... if approved you'll get back twice the difference between the $75 you paid and the current rate that you're making a claim against.Thank you for sharing your purchase with the board and helping us add this property to the Hotwire Hotel List.Please use these PRICELINE and HOTWIRE links to begin your travel purchases. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
marie21 Posted February 12, 2009 Author Report Share Posted February 12, 2009 I did not know about the price difference thing. I will try that. I'm happy with the hotel selection.. just didn't like that I felt I was paying more than the ramada website. Link to comment
thereuare Posted February 13, 2009 Report Share Posted February 13, 2009 You have to make your claim within 48 of your HOTWIRE purchase... so make sure you do it asap.Details and claim form at the top right corner of HOTWIRE's home paging using the customer care area. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
marie21 Posted February 13, 2009 Author Report Share Posted February 13, 2009 I did the claim and they are giving me 17.70 back on my credit card :) Thank you for the tip on the claim.. Link to comment
thereuare Posted February 13, 2009 Report Share Posted February 13, 2009 Glad we were able to help. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
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