candigirl Posted June 19, 2008 Report Posted June 19, 2008 Ok, this is a VENT! This morning, I went thru this site to PRICELINE to bid on a hotel room in Vegas. I bid 40 dollars for a 4 star, my stragety is all set, and of course it is declined. . . up pops a screen that says "enter the last 4 digits of your credit card" and of course I do, and then I get "do you want to display the unsecure information" or some such message, and seconds later I get an email "your offer was accepted". To my great surprise the accepted amount is 64 dollars, which I never bid, and I never got the counter offer screen either!!! I am so MAD!!!!This is not the first time priceline has played fast and loose with me either! Oh no. . . last week I bid on a flight to Vegas, to have the offer accepted, and then I get a message saying it has been declined due to a problem with my credit card! I had no problems with the credit card, they were trying to get me to pay more for an offer they had already accepted! I am hereby DONE with Priceline!Has anyone else experienced these problems?
Will Posted June 19, 2008 Report Posted June 19, 2008 Sounds like you got a newly worded priceline counter offer like I mentioned in the previous link. To be honest its pretty clear, it gives you the details of the offer your making on the screen with the total price and than at the bottom asks you to enter the last 4 of your credit card to verify you've accepted it. Did you read the screen carefully?
thereuare Posted June 19, 2008 Report Posted June 19, 2008 it is declined. . . up pops a screen that says "enter the last 4 digits of your credit card"And what did the rest of the screen have written on it... perhaps something about a counter-offer and enter your details to accept it?If as you say your bid was already declined, why would you need to enter any more credit card info? My guess is that you didn't read the screen closely enough as to why you were entering the last four digits of your credit card number.EDIT to ADD: can't seem to find your 'winning' bid (nor the airfare win you mentioned) on the board :) Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
Peter Pan Posted June 23, 2008 Report Posted June 23, 2008 Even with the PL counteroffer I bet you still saved over Retail, no? You'll be back to PL when you cool down :)
TandEsMommy Posted June 24, 2008 Report Posted June 24, 2008 I thought I read in another thread that you'd hit "Refresh" after receiving the counter-offer. If I'm mistaken, please ignore this :) If you had hit "Refresh" at any point on that page rather than "Try Again Now" and then it took you to the cc confirmation page, it was because "Refresh" would have resubmitted a bid. Since the most recent bid Priceline's website had record of was the one they were trying to get you to submit, "Refresh" would have submitted that bid. Refresh also would have left the cc field blank, which is why the screen came up asking you to confirm your number. I agree that it's slightly unscrupulous to have it work that way with the refresh button, but perhaps your experience will serve to keep someone else from making the same mistake :)
pterrell Posted July 20, 2008 Report Posted July 20, 2008 It also sounds like a problem with the computer you were using as I don't recall ever seeing a message about displaying unsecure information in a Priceline transaction.
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