IsleOfMan Posted May 20, 2008 Report Posted May 20, 2008 Clarion Hotel Universal, 06/21/08 - 06/24/08Amenities:BreakfastFitness CenterPoolHigh-Speed InternetBooked identical listing (zone, star, amenities, tripadvisor, price) for 06/20/08 - 06/23/08 and received the Hyatt Place Orlando/Universal... it's right across I-4, but it's a bummer our friends will not be staying at the same properties, especially since the listing was identical and the Clarion was not reported on the Hotwire list.
IsleOfMan Posted May 20, 2008 Author Report Posted May 20, 2008 UPDATE: Very strange... when I booked the amenities for the Clarion were listed as Complimentary Breakfast, Fitness Center, Pool, High-Speed Internet... identical to the Hyatt Place Orlando/Universal (as I was trying to book two overlapping but not identical length stays). Now when I log in to Hotwire and look at the amenities it lists Pool, Restaurant, High Speed Internet for the Clarion. I'm 100% it was identical to the Hyatt Place Orlando/Universal when I booked... I checked, double checked, and triple checked because the 2 reservations were to be overlapping but different stay lengths. Has anyone else seen amenities changed after booking? Is this any grounds for a refund/rebook? Is there any way to prove this to Hotwire?
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