Hotwire Hotel: 2.5* Leesburg Guesthouse Inn Leesburg

[sunshineseeker71]

Horrible Hotel! We got 50 dollars back from Hotwire, and hotel got their stars reduced from 2.5 to a 2.

We paid 52 dollars a night to stay here, and left after the first night.

Hotel Information:Hotel - 1 room, 2 nights

Guesthouse - Leesburg, FL

1308 North 14th Street

Leesburg, Florida 34748

(352) 787-1210

From Hotwire after our stay (we wrote a soft complaint letter)

Thank you for your feedback about your recent stay at Guesthouse -

Leesburg, FL. We sincerely apologize the hotel did not meet your

expectations. Customer feedback helps us ensure our properties continue

to meet the high quality standards we expect from all of our partners.

After receiving feedback from other guests, we re-evaluated the

Guesthouse - Leesburg, FL and adjusted the star rating to two.

Please accept our apologies along with 50 HotDollars, which we added to

your Hotwire account under **** One HotDollar is

equivalent to one U.S. dollar in value when used for any future booking

on the Hotwire Web site. Our customers are important to us, and we hope

to have a chance to better serve your needs in the near future.

You can see pictures of our hotel- room 131 at this link pictures of the hotel

[thereuare]

Welcome to BetterBidding!

Sorry to hear you had a problem during your stay.

Can you please list the amentieis shown before your purchase... you may be able to still view them by going to HOTWIRE and clicking the MY ACCOUNT link near the top of their home page.

Thanks for the post.

[sunshineseeker71]

Well, they didn't give us much upfront, beyond the stars (that I can tell). But the internet didn't work. There was no couch for sure. The lobby was ok, but I wouldn't call it inviting.

We were most concerned about the filty condition of the room. I hope this helps.

From Hotwire:

Our 2.5-star hotel suppliers include Holiday Inn Express, AmeriSuites, Country Inn & Suites and other respected hotel brands.

These midscale establishments offer solid service that's more than just the basics. Features often include:

Guestrooms with couches and dedicated desks

On-site dining

An attractive, inviting lobby

A business administrative or health and fitness center may also be available. These properties are usually located near shopping or dining, and can be found in both downtown or resort areas and smaller cities.

Leesburg

Hotel

This Hotel features the following amenities:

Complimentary Breakfast

<amenity names only please... not descriptions>

Pool(s)

Property offers at least one pool area; hours and dates of operation may be seasonal.

Restaurant(s)

Property offers at least one restaurant on the premises; hours and days of operation may vary.

High-speed Internet Access

Guestrooms are equipped with high-speed Internet access; an extra charge may apply.