Help!! EasyClickTravel

[snlevans]

Hi, I did an off the record deal (I haven't clicked the confirm button yet) and it said that the cancellation for this hotel (Beekman Tower-reverse look up) was 2 days. But when I read the policy it says 2 days and then says that if it is an off the record deal that it is nonrefundable. I am using this as a back-up hotel until I can get a bid accepted through Priceline. I assumed that you could call and cancel if you did it 2 days before the day of the stay. I am confused....any help would be appreciated. Thanks! Lea

[snlevans]

I saw the answer that I needed a few posts below this one/ does anyone know Why it says that "Off the record" deals are nonrefundable (I read this in their terms/before the booking)? Thanks! Lea

[thereuare]

Can you post a link to their 'Terms and Conditions' page where you're seeing that Off the Record hotels are non-refundable (as this would be a new policy)

[snlevans]

I went ahead and canceled the reservation.....let me go back and I will copy and paste what is says....Thanks! Lea

[snlevans]

Here it is....thank you for taking the time to look at this :) Lea

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[thereuare]

Can you please post a link to the page you're seeing this.

[snlevans]

I went ahead and called the number on the terms & cond. page.....(the lady was hard to understand) but I think she said that it goes by the terms of the hotel (Beekman is 2 days). ....unless it is a nonrefundable reservation (typed in green)...this one was not ......it was a reservation under an Off the record deal.

The way that they state it is kind of confusing.......I'm not sure if I want to take the chance and book it (as a back-up) until priceline accepts one of my bids. What is your opinion? Thank you again! Lea

[snlevans]

You actually have to put in all of your personal info....credit card, name, phone, address to get to this screen.....it is right on the confirm screen.....I'm afraid to do this too many times or I might make it go through (I did this twice already) I'm always really careful about reading the fine print.......this reservation is actually for my Mom and I don't want anything to mess up. You gave the info. about Beekman Tower on another thread and this hotel sounds really great as a back-up.

Lea

[thereuare]

Please send me a PM regarding this and I should be able to get you an answer tomorrow.

[thereuare]

Just to conclude this thread...

EasyClickTravel "Off the Record" deals are cancellable, subject to the terms of each hotel.

To see the non-penalty period for a specific property... at the end of the hotel description click "more details" and then click "View Facilities and Price Details".

Anyone has a question/problem please let us know.

[bigthomase]

How can In cancel easycklicktravel reservations?

I can see my reservation(s) in my account but don't find any "cancel button"!

Thanks.

Bigthomase

[thereuare]

A quick phone call should do it.

[Will]

A quick phone call should do it.

I was able to cancel via email even since there 800# isn't accessible from outside the USA. Keep in mind for international bidders, you'll loose 5% typically if you cancel as a 2.5% forex fee is typical on CC's for both charges and credits. Of course you could theoretically make money depending on currency movements.