Hotwire Hotel: 3.5* Orlando (Airport MCO) Sheraton Suites

[Ravenjls]

Was thinking Renaissance Airport but the trip advisor claim is really off the mark.

3.5* Orlando Airport Area

8/18 - 8/19

$49.00 ea room

3 rooms with 6 Adults 2 Kids

amenities include:

shuttle, fitness, pool, restaurant, business, internet

Tripadvisor 4.0 out of 5....based on 40+ reviews

2.1 miles to MCO

[rnmomx2]

Would love to know this too as I am looking for 8/24-8/25 and got the same hotel. Anyone know what this is?

[Ravenjls]

It ended up being the Sheraton Suites :)

[Ravenjls]

3.5* Sheraton Suites Orlando Airport

8/18 - 8/19

$49.00 ea room

3 rooms with 6 Adults 2 Kids

amenities include:

shuttle, fitness, pool, restaurant, business, internet

Tripadvisor 4.0 out of 5....based on 40+ reviews

2.1 miles to MCO

[thereuare]

Congratulations on your success.

Thank you for sharing it with the board and helping us update the Hotwire Hotel List.

Enjoy your stay.

[Ravenjls]

First time ever using HOTWIRE and I noticed the 3.5* hotel (previously 3 star) I won a week later someone else won as a 3*...I got a great deal so I am not complaining just curious how the star levels can change so frequently on the same hotel and does hotwire give you the option of cancelling if your star level goes down before your trip?

my winning bid:

3.5* Sheraton Suites Orlando Airport

8/18 - 8/19

$49.00 ea room

3 rooms with 6 Adults 2 Kids

amenities include:

shuttle, fitness, pool, restaurant, business, internet

Tripadvisor 4.0 out of 5....based on 40+ reviews

2.1 miles to MCO

[thereuare]

If you call HOTWIRE, let them know that you recently spoke with a friend who won this hotel at the 3* level and you are dissapointed because you bought and paid for a 3.5* property, they will likely give you the option of cancelling your reservation or giving you some "hot dollars" to use towards a future purchase.

If you pursue it with them let us know how it goes.

[Ravenjls]

Update:

I did contact HOTWIRE via email and received a very prompt reply. They offered me a full refund or keep the reservation and recive $75 HotDollars. I chose the HotDollars and I must say I am impressed with HOTWIRE's customer service. :)

[thereuare]

Glad you're pleased with the outcome/resolution.

[ghartler]

I just got the exact same thing tonight - the Sheraton Suites. I was expecting either the Hyatt or the Marriott Rennisance. It was $49 & with tax was $54.75. A few days ago the 3.5* was $63 with tax; therefore, I'm not sure if the hotel recently changed categories?

I'm slightly disappointed, but it will be fine.

Gayle

[thereuare]

ghartler,

Did you purchase a 3* or a 3.5* HOTWIRE property?

Can you please start a NEW TOPIC for your own stay (assuming the date(s) of your stay are different than the date of stay for this thread) and include the amenities shown before your purchase... you can still view all of this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.

Thanks.