jvander Posted February 22, 2007 Report Posted February 22, 2007 We had a very enjoyable stay at the Marriott San Juan this January 2007. I had booked the rooms on Priceline in March of 2006 for a group of 10 (5 rooms). This proved to be a wonderful Priceline win!Check in was smooth and there was no mention of Priceline. When we asked what type of rooms were available, the young woman at the desk offered us partial ocean view rooms for an additional $50 per night, or total ocean view rooms for $75 extra per night. We declined but were very happy with our rooms. She then asked if I wanted Marriott reward points or United miles for our stay!! She was one of the most cordial staff persons we have ever encountered. Actually, the staff was fabulous! I have never witness this kind of service ANYWHERE in San Juan. The staff at the Marriott is top notch!Our room faced the front of the building where you drive in to the property. Lots of construction in the surrounding area, but it was fun to sit on the balcony and watch people come and go. The room itself was all newly renovated. Everything was brand new. I mean EVERYTHING! It was beautiful with top quality furnishings. There was a coffee maker in the cabinet that the TV sat on, a very nice flat panel TV, cozy pillows and bed linens, new furniture, a safe in the closet, as well as iron and ironing board. The bathroom was quite large and very nice with a makeup mirror and a huge rainfall type shower head.If there was a downfall to the room, I felt that the walls were rather thin. In the afternoon, I could hear normal conversation of the cleaning staff 'chattering' in the hall. The pool area is huge, but it is difficult to sometimes find a place in the sun, as there are so many palm trees! No worry, the beach is just steps away! There was a coffee shop in the lobby where you could get breakfast items as well as salads and sandwiches.The hotel is located on a street that has numerous restaurants and stores. There is a Walgreens about a block away.The Marriott San Juan has my vote for courteous, professional, warm staff, as well as beautifully renovated rooms. After visiting San Juan at least a dozen times, the staff at the San Juan Marriott was "a breath of fresh air"!!!
kstrom Posted January 2, 2009 Report Posted January 2, 2009 We stayed at the San Juan Marriott Resort & Casino on 12/24-12/26/08. Our stay was perfect. We got in after 1 am on 12/25. The woman who checked us out was an angel -- no 'regular' 2 doubles were left, so she upgraded us to an ocean front room. The room had an amazing, unobstructed view of the ocean. Just when we thought it couldn't get better, we discovered that there was a balcony. The room was spotless and spacious, especially the bathroom. The bathroom had all of the upscale touches ... large granite counter top, fancy vanity with drawers, even a no-slam toilet seat. The furniture was attractive, and the bedding and towels were top-notch. The hotel has its own private beach that is directly accessible from the lobby. The bar/restaurant/casino is very loud at night, but we never heard anything in our room other than crashing waves. What a fantastic experience! - Kstrom
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