Priceline Hotel: 2.5* Philadelphia (Cherry Hill-Mt. Laurel) Holiday Inn

[blackacregirl]

Holiday Inn Cherry Hill

Cherry Hill - Mount Laurel

2715 West Route 70

Cherry Hill, New Jersey 08002

856-663-5300

Your Offer Price: $40.00

Extend Your Stay

Number of Rooms: 1

Number of Nights: 7

Subtotal: $280.00

Taxes & Service Fees:

$49.94

Total Charges*: $329.94

[blackacregirl]

Just checked in to this hotel. Ugh. It is one of the worst Holiday Inn's I have ever seen. Run down and dirty. The hallways have not been vacuumed in a while and the corners never. The front desk clerk told me and another priceline customer that only "smoking rooms" are but aside for Priceline customers. She also stated that the other clerk had made a mistake by giving me a non-priceline room. They then went to the terminal and blocked off the rooms for the as yet unchecked in priceline customers. The first room I was assigned on the first floor had a broken window that would not close. Birds had pooped in the opening for some time, weeks maybe. They at first refused to change my room, stating that "engineering" would come and fix it "later". I did not by this and demanded a different room. I later called priceline and related my story and the filthy conditions.

How bad was it---- so bad priceline issued a refund. See below. I will further complain to Holiday Inn. This independent owner is not maintaining the property.

A refund has been placed on the credit card you provided to us upon submitting your

request.

Your refund for a total of 6

out of 7 night(s) will be posted by your credit card company within the next 15 business

days.

We would like to remind you that the cancellation of your reservations has been granted

based on the extenuating circumstances related to your reservation. Under normal

circumstances priceline reservations cannot be changed or cancelled.

Thank you,

priceline.com Customer Service