Hotwire Research tab not working

[Farleyo64]

Is this a temporary glitch, or does this no longer work?

[thereuare]

Farleyo64,

Welcome (officially) to BetterBidding!

 

We were not aware of any issue so thank you for letting us know.

 

I replicated the issue and have initiated a fix so it should be working again... please let us know if it is fixed on your end as well or if any other issues.

 

In the meantime we are investigating more deeply to determine the cause and/or if anything else on our end needs to be done to prevent the issue from reoccurring.

 

Thanks again for letting us know of the problem and let us know if now fixed for you as well.

 

We apologize for any inconvenience as we take tremendous efforts to make sure our site(s) work and have as little downtime as possible.

 

EDIT TO ADD: in addition to the fix above we have also optimized more code so that the back-end operates more efficiently.  As always, if anyone encounters any issues please let us know.

[freakazoid76]

This same issue has been occurring for the past few days as well.  I just tried again and the Hotwire Research isn't responsive.  It just constantly spins at "Retrieving Hotel Details".

[thereuare]

Thank you making us aware that this problem has resurfaced, i was able to replicate the issue.

 

After an investigation we have implemented a fix and all now appears to be working as it should.

 

Please let us know know if you encounter any other issues.

 

Thanks again for making us aware.