goethe Posted March 19, 2017 Report Share Posted March 19, 2017 Amenities included: Pet friendly, smoke-free rooms, fitness center, pool(s), restaurant(s), business center, internet access, golf nearby Also uses the headline: "New To Hotwire Hotel in Downtown Tampa" I'm mainly writing to suggest NOT staying at this hotel: it's a Westin in name and bed only. The hotel is run-down on almost every level. I can speak to my room from this point of view: the carpet outside the room was wet and dirty (addressed it with the front desk but nothing was done); the carpet inside my room was damp but I didn't notice this until late the first night I was there. I addressed that with the front desk who said he was turning people away so I was kind of boxed in from being able to get a new room. Toilet needed to be fixed while I was there; none of the bath fixtures fit the holes cut for them. Staff was friendly but not proactive. At best, this a 3*. I suggest paying the extra bucks ($30/night) to stay at Le Meridien, the other 4* option in Tampa Downtown (95% sure). The other issue with the Westin Harbour Island is that it's isolated from everything except the Convention Center. If you're there on business, it should work fine, but if you're trying to get around town, it costs $26/night to leave your car there and you need to build in 10-20 minutes just to get back on the mainland if there's any traffic. Conveniently, Hotwire asked for my feedback and when I tried to hit the thumbs-down button, Hotwire shot me an error message. If anyone knows how to gain any traction with Hotwire, I'm all ears. Link to comment
AaronJB Posted March 20, 2017 Report Share Posted March 20, 2017 Very sorry to hear that this property was disappointing. I'd contact HOTWIRE customer service to let them know your thoughts on the hotel. Thank you for sharing your win and please use the site's PRICELINE or HOTWIRE links to start your purchases and searches. Thank you again for your review of the hotel and sorry to hear that the stay was lackluster. Link to comment
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