purplepat Posted July 2, 2015 Report Posted July 2, 2015 PRICELINE EXPRESS Deals 2 rooms for 2 nights (9/26/15-9/28/15) Listed amenities: Free Parking Business Center Restaurant Free Internet Indoor or Outdoor Pool Fitness Center Guest rating: 8+ Best rate I found elsewhere was $95/night plus tax. CAVEAT: Priceline amenity list says "Free Internet". Hotel website says in room internet will cost you $10.95 per night (web browsing speed) or $15.95/night (video streaming speed). Chatted with Priceline Customer Service, who attempted unsuccessfully to resolve directly with hotel. CS rep said Priceline will refund any internet charges on my bill if I fax them the receipt. Noticed later on my "after the booking" Priceline Itinerary that it is "Free Internet (public areas)". There was no such caveat on any of the pre-booking screens. I hope Priceline doesn't use this as a loophole/excuse to avoid paying the in-room internet charges. That would be equivalent to saying "Free Parking", and then finding out there was a charge for their parking garage but you can park on the street for free six blocks from the hotel. If they had clearly stated that the Free Internet was only in public areas, I would have booked a different property.
AaronJB Posted July 3, 2015 Report Posted July 3, 2015 Congrats on your success. :) Nice deal for this property and glad PRICELINE will refund any internet cost (i wouldn't anticipate any issues since the 'in public areas' was only shown after the confirmation). Thank you for letting us know about this new PRICELINE EXPRESS property so that we can update the site's Priceline Hotel List. Thank you for sharing your win and please use the site's PRICELINE or HOTWIRE links to start your purchases and searches. Enjoy your stay.
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