greedware Posted December 29, 2014 Report Posted December 29, 2014 Well, this turned out to be a huge disappointment. I called customer service because hotwire claimed this hotel was a "Resort", but after looking at this Hyatt's website, I'm certain it is more a business retreat type of thing. Plus they claimed 42% off the regular rate - on hyatt's site the price was almost exactly the same. The CS actually cancelled this booking without any hassle. For the 2nd thru 4th, I booked the westin on Hotels.com for $250, but I'm still trying to find something on the 1st. If you are looking for something on the beach, avoid this one. Most of the "resort" type hotels are right on the beach (or just across the street) in this zone. This one definitely is not. 75% hotwire recommended 4/5 Tripadvisor Amenities: Free Internet Resort Pet friendly Fitness center Pool(s) Restaurant(s) Business center Golf nearby
thereuare Posted December 29, 2014 Report Posted December 29, 2014 Welcome to BetterBidding! Thank you for sharing your win with the board and glad to hear you were able to work out a refund with HOTWIRE. I believe there may have been more amenities than you listed in your post, which would not have been seen unless you clicked the 'See all' link during the check-out process. Does this property still appear is you click the MY ACCOUNT >> MY TRIPS link on the top right of HOTWIRE's home page? If so, can you please add a reply to this thread confirming the full list of amenities associated with this property (including any accessible amenities). For future searches/bookings you can do the following to ensure you're seeing the complete list: 1) use the EASY VIEW tab of our BiddingHelper.com and click the green 'See All Amenities' button OR 2) search HOTWIRE (or use the HOTWIRE tab at BiddingHelper.com) and...click the offeron the next page click the BOOK NOW linkin the TRIP SUMMARY box click the 'See more' link at the end of the amenitiesIf you'd like help with the additional nite you need please start a NEW TOPIC. Please read your messages and use the PRICELINE and HOTWIRE links on the board to begin your travel purchases. (or our own link to Hotels.com, as found in the Support Page, when using that service for your future bookings) Enjoy your stay. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
greedware Posted January 1, 2015 Author Report Posted January 1, 2015 ResortFree InternetPet friendlyFitness centerPool(s)Restaurant(s)Business centerInternet accessGolf nearbyTennis nearbySpa servicesAccessibilityWheelchair accessibleAccessible bathroomAccessible parkingRoll-in shower
AaronJB Posted January 1, 2015 Report Posted January 1, 2015 Thank you for the follow-up. Sorry to hear that the purchase was a disappointment, but please let us know if you would like help with the first night and we would be happy to offer suggestions. Thank you for using the board's HOTWIRE or PRICELINE links to start your purchases and searches.
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