Hotwire Hotel: 4* Los Angeles (Downtown) Millennium Biltmore

[jwl3]

Just bought this hotel thinking it was going to be The Standard.  Kind of disappointed.  Hotwire tricked me by listing it as a "BOUTIQUE" hotel.  On the Betterbidding lists, the only 4 star Downtown BOUTIQUE hotel was The Standard.  There's nothing BOUTIQUE about the Biltmore.  Also, the ratings were similar (Hotwire listed 65% positive, Tripadvisor listed the Standard at 62% positive).  You can imagine my disappointment when I got this Biltmore, which Tripadvisor ranks at 57% positive. That's pretty crummy for a 4 star hotel.  Oh well.  I guess I can't complain at $137.

 

 

 

 

[thereuare]

Sorry to hear you received a hotel that you weren't expecting.

When trying to identify HOTWIRE hotels, you need to use the complete set of amenities and ensure that every matches previous reports (still no guarantees as hotels do change their amenity sets from time-to-time). Can you please add a reply to this thread with the amenities shown before your purchase... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.

Currently the 4* hotel in this zone has the following amenities:

Boutique

Indoor Pool

Fitness

Pool

Restaurant

Business

Laundry

Hi-Speed Internet

Spa

Travel Accessible

Room Accessible

Wheelchair Accessible

Bathroom Accessible

... assuming this was the amenity set associated with the hotel you purchased, i believe The Standard doesn't have an Indoor Pool (only outdoor), so that would have been the first tip-off that this was likely some other property.

Also, for the future, don't try to compare the percent recommended by previous HOTWIRE guests to the percentage at TA, as the two are obtained from unrelated sources.

Feel free to ask the board for help before your next opaque purchase and we will try to help you obtain a more favorable outcome (or confirm what you believe you're likely being offered)

Thank you for sharing your win with the board.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Enjoy your stay... sounds like, for the price, you'll be able to make it work for your needs.

[jwl3]

Thanks a lot.  You run a great website!

 

The amenities listed were:

 

Boutique Hotel
Indoor pool(s)
Fitness Center
Pool(s)
Restaurant(s)
Business Center
Self service laundry
Internet access
Spa Services

 

 

Accessibility

Accessible path of travel
In-room accessibility
Wheelchair accessible
Accessible bathroom

 

 

I guess the one tipoff like you said was the indoor pool and also the self-service laundry.  If I hadn't gotten overly excited and jumped the gun, I might have checked to see if the Standard has an indoor pool.  Either way, I'm not too dissatisfied with the Biltmore.  It's got a great lobby for photo taking!

[jwl3]

LOL, as for comparing the percentage thumbs up on Hotwire v Tripadvisor, the only reason I thought it was related was the green thumbs-up icon looked very similar in color and shape.  HAHA.  I thought somehow the two sites were linked.

[thereuare]

Thanks for the follow-up... and for the compliments in the site :)

[jordansbulls]

With the history of the Biltmore would have expected a better overall rating.  Rarely see this hotel under $200 anyway so $137 was a deal even 4 years ago.