Hotwire Hotel: 5* San Francisco (Market Street - SoMa - Moscone Center) Intercontinental San Francisco

[ekhwang]

I just booked this today, Sept. 5th, and was not expecting the Intercontinental as I thought it was a 4.5 star hotel according to multiple websites.  When I did purchase the hotel, the hotel details description actually stated that it was a 4.5 star hotel.  It was a pretty good price however for that hotel, but I was confused.  I called Hotwire and asked them why they considered this a 5 star and the description of the hotel in Hotwire, actually states that it is a 4.5 star.  They told me that, they can bump up a half a star for positive customer reviews?  Even more confusing.  No refund was possible as I was getting irritated by the customer service person's corporate answer. 

 

Anyway, if you are expecting St. Regis or Mandarin or Four Seasons type property in the 5 star range for Hotwire for this area, then know that you will most likely get the Intercontinental, which is actually a 4.5 star upgraded to a 5 star hotel arbitrarily by Hotwire policy.  Just sayin...

[thereuare]

Thank you for the additional post and sharing your win with the board, helping us update the Hotwire Hotel List with the new star rating for this property.

Can you please add a reply to this thread with the amenities shown before your purchase... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Enjoy your stay.

PS- and please read your messages. Thanks.