Hotwire Hotel: Help!

[NancyR]

Hi! Could REALLY use your help on this one.... Used link to search for Washington DC-Convention Center area for 07/04 - 07/07, 2 guests. Came up with only one hotel, a 3-1/2 * option for $97.....but I'll be darned if I can find the list of amenities! It says "still gathering reviews". Am I being really dense and missing the obvious or does this seem different than what's usually shown? I'll accept it if I'm just overlooking what's right in front of me because I'm over 45 and that just happens all the time now.....but I promise I really don't see ANY kind of list of amenities for this property. Can you shed any light on this? Thanks in advance!

[NancyR]

Quick update on my own stupidity......clicked a couple things and came up with a list of ALL ares in DC. Selected Convention Center only, still just one 3-1/2 * option, $97, but now have a green box to click with list of ALL AMENITIES.....but when I click, it says 'Error 701: can't find amenities." So at least I got to the page I should've been on to begin with (the result of too many windows open at once....sorry) but still, legitimately, there aren't any amenities listed. My plea for help is still in play.....thanks! :)

[thereuare]

Search using the BiddingHelper.com and use the EASY VIEW TAB first (click the green SEE ALL AMENITIES button before clicking any links in the 'regular' HOTWIRE tab). If that doesn't work you can try the following:

search HOTWIRE (or use the HOTWIRE tab at BiddingHelper.com) and...

• click the offer
• on the next page click the BOOK NOW link
• in the TRIP SUMMARY box click the 'See more' link at the end of the amenities

Let us know how you make out with the methods above and if you're able to see the full amenity set... we'll take it from there.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

[NancyR]

Thanks for your response.... Tried your suggestions and nope, nothin. A new search yields a new price -- now $99. Pressing the green button gives me the same error -- "can't find amenities." Pressing it multiple times just makes it mad and the message changes to 'cant process your request.' Same thing when I click on the star-and-rate box, as if I'm selecting it to proceed with booking, and it takes me to a whole page of 'cant process your request.' The full text after that is:

Thank you for visiting Hotwire. We're always working to improve our site. Occasionally, we reorganize our pages, and as a result, bookmarks you have set for our site may no longer be accurate.

If you are attempting to use a password assistance link, please make sure that you have cut and pasted the entire URL that was provided in our email. This link also expires within 24 hours from the time it was sent to you, so if you need to request another one, please click on the "Password assistance" link below.

This is turning out to be very frustrating and possibly more trouble than it's worth. I mean, I'd probably like to book this property but Hotwire's own site won't work and I can't do it.

[thereuare]

I've seen this before and I'll send you a PM to try and help you resolve.

[NancyR]

After several days of not being able to get ANY info on amenities, I called Hotwire and they told me the same thing -- still gathering reviews. Ugh! We decided to direct-book with a Hampton Inn in Alexandria, VA instead.

[AaronJB]

Thank you for closing the thread. Please use the site's Support Page links to start your purchases and searches.

 

Still, if your Hampton reservation can be cancelled,, I'm seeing a 4.5* in the Dupont Circle-Embassy Row area for $116, only about $20 more than the 3.5*. There's also a number of other listings in the same price range.

 

Thank you for using the board's HOTWIRE or PRICELINE links to start your purchases and searches.