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Priceline Hotel: 2.5* Tampa (New Tampa - Tampa Palms) Holiday Inn Express And Suites Tampa I-75 @ Bruce B. Downs


mark2791
By mark2791,
in

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Posted

Priceline.Express Deal accepted for Tampa (New Tampa - Tampa Palms) ended up being the Holiday Inn Express and Suites Tampa I75 @ Bruce B.Downs.

  • Free Breakfast
  • Free Internet
  • Indoor or Outdoor Pool
  • Free Parking
  • Pets Allowed
  • Fitness Center
Was looking for a decent overnight prior to an early flight out of TPA the next morning. Tampa was very full that night.

I felt a little fleeced by the operator as we called to try to reserve a non-smoking room and they told us there were 2 available but it would be another $22 which we paid begrudgingly. I understand there is always a risk of getting a smoking room where they occur but I've never been up-charged before when non-smoking rooms were available. It wasn't an upgrade or a suite, just a change to non-smoking. :(

It was just ok, room had a strong cleaning smell, and we had to leave before free breakfast started.

Found out later it is somehow rated #1 hotel in Tampa on Trip Advisor

It was just ok, room had a strong cleaning smell, and we had to leave before free breakfast started.

Found out later it is somehow rated #1 hotel in Tampa on Trip Advisor

Room Cost

per room night

$93.00 /per room night Rooms 1 Nights 1 Taxes and Fees $19.84 Total Charges $112.84

Posted

Sorry to hear of the extra room charge for the non-smoking room, but hopefully even with the additional fee this turned out to be a good value for the price paid given the busier than usual nites in the city this date.

Thank you for sharing your win with the board.

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  • 3 weeks later...
Posted

Thought I would add that the manager contacted me upon reading a review of mine on trip advisor.  He indicated that it wasn't the policy of the HIE New Tampa to charge differences between smoking and non-smoking rooms and that Priceline users should have the same courtesy extended as their highest paying customers.  Apparently it was just a mistake made by a new employee.  There are some inherent risks with Priceline with the smoking room issues especially in full hotels and checking in late at night.  I would advise checking in as early as possible and have some faith that the larger chain hotel partners with Priceline will typically treat you right.  He refunded my added charge and was pleasant to deal with. 

 

Mark

Posted

Thanx for the update.

 

Good to see that the manger contacted you and refunded the  difference.

 

There are only a few chains left that allow smoking today. And I believe they are gone soon.

 

You can always call in advance and request a non-smoking room and hope they will honor your request.

 

Yellowdog.

 

Please use the PRICELINE and hot.wire links on the board to begin your purchases and searches.

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