Hotwire Hotel: 4* Orlando (Airport MCO) Renaissance Airport

[curiousx]

This was my first time using your easy view tool. Very cool.

For Dec 29 at MCO for one night your tool showed a 4 star at $90US with these amenities:

Airport Shuttle

Fitness Center

Pool(s)

Restaurant(s)

Business Center

Internet access

This list matched both the Hyatt Regency and the Renaissance.

Since I was happy with either, I went ahead and booked on line through your link. But the transaction did not go through though I tried several times.

So I phoned Hotwire. The agent I spoke to was not able to put the transaction through and said there must be a problem with my credit card. So I phoned the credit card company who confirmed there was NO problem with my cc and sent me back to Hotwire.

The new Hotwire agent also had trouble putting the card through using the Hotwire booking reference I had been given with the first attempt. She then did a check on the Hotwire system and discovered that the reason the transaction had not been completed the first time around was that the rate had increased by $2 while I was in the middle of the process.

At any rate, I did go ahead with the new price which is $92 US, still a pretty good deal, I think. With taxes and fees the total comes to $113.97. It's at the Renaissance MCO. I'm just sorry that because of this snafu, I ended up completing the deal by phone rather than through your link.

For future reference, do you know whether there is any way to distinguish the Renaissance from the Hyatt?

also, just a note that I found the Hotwire agents to be professional, helpful and knowledgeable.

[thereuare]

Congratulations on your success!

Glad to see you received one of the hotels you were hoping for and are pleased with the outcome.

Thank you for trying to use the board links and for sharing your win with the board.

Enjoy your stay.