barbest Posted October 5, 2013 Report Posted October 5, 2013 I have been trying to bid on a hotel in Eastham all day. I keep getting the same error message and don't know why. I have talked to support and chatted twice. They say just try again. Does this message mean that the hotel does not have availability?We're sorry :(Your reservation could not be completed. Don't worry. This happens sometimes.You might be wondering… was my hotel booked?There are two ways to find out if your request went through.Check your email. If your hotel was booked, you will receive an email within the next hour.Check the priceline website. Tap below to search for this request on the website.
thereuare Posted October 6, 2013 Report Posted October 6, 2013 Is this from PRICELINE bidding at Name Your Own Price, PRICELINE EXPRESS, or a 'retail' listing?What are the dates of your stay as well as the details (or hotel name if 'retail') of the hotel you're trying to purchase? Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
barbest Posted October 6, 2013 Author Report Posted October 6, 2013 I was bidding on a Cape Cod - Eastham 3* hotel for 10/8 - 10/10. Received the error message many many times. Do you know what it means?
barbest Posted October 6, 2013 Author Report Posted October 6, 2013 Forgot to add that I did use the PRICELINE link to place my bid.
thereuare Posted October 6, 2013 Report Posted October 6, 2013 I've never seen that specific message, especially when bidding on PRICELINE.I would try the following if any are possible/accessible:1) different computer2) different browser3) bid without logged in to your PRICELINE profile4) create a new account and bid from the new accountPlease use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.Let us know if you try any of the above and if any better success. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
barbest Posted October 6, 2013 Author Report Posted October 6, 2013 Thank you for your suggestions! After trying again and again today and talking to support twice and chatting again twice, I was about to give up. I was told that the message meant lack of availability and to try a PRICELINE EXPRESS offer. I did and still received the same message. So using the PRICELINE link, I bid $72 on a 3* Cape Cod - Eastham hotel. I did not log into my priceline account and entered all the credit card info. My bid went through and was rejected. Priceline countered for me to up my offer by $14 to $86. I increased my offer to $76 and it was accepted. Thank you for suggesting that I not log into my account. I guess something in my account info triggered an error message that no one in support was familiar with. I spent way more time on this than it was worth, but I was frustrated and wanted to figure it out. Thanks again.
barbest Posted October 6, 2013 Author Report Posted October 6, 2013 I forgot to add that the 3* Eastham hotel is Four Points by Sheraton Eastham Cape Cod.
AaronJB Posted October 6, 2013 Report Posted October 6, 2013 Glad you were able to get a successful bid though! Thank you for using the board's HOTWIRE or PRICELINE links to start your purchases and searches.
thereuare Posted October 7, 2013 Report Posted October 7, 2013 Congratulations on your success! I hadn't seen that error message previously, but have enough experience with the system/interface that had a 'check list of ideas' to try. Glad to see one of the solutions worked for you and that you were ultimately successful with PRICELINE for this trip.Thank you for sharing your win and using the PRICELINE links on the board to begin your bidding. Enjoy your stay. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
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