aksarben1 Posted August 23, 2003 Report Posted August 23, 2003 I've read a lot of reviews from various airlines and United seems to get the lowest ratings and most ticked off customer reports (www.untied.com). What happened to United? Where and when did it all go wrong? My parents were bigtime United customers, but no longer. When I asked why they no longer fly United, they just shruged their shoulders and said "That damn company lost its soul and direction".What is the story on this airline???
Welldone Rumproast Posted August 24, 2003 Report Posted August 24, 2003 Check out ** THIS SITE ** for some possible answers (be sure to read some of the employee feedback).
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