Priceline Hotel: 2.5* Las Vegas (West of Strip) Palace Station

[bvallente]

Palace Station Hotel Casino

Check-In Date: Sun, Oct 9, 2005

Check-In Time: After 03:00 PM

Check-Out Date: Mon, Oct 10, 2005

Your Offer Price: $40.00

Number of Rooms: 1

Number of Nights: 1

Subtotal: $40.00

Taxes & Service Fees:

$11.27

Total Charges: $51.27

I found a lower rate at another website for $49.48, and I just emailed Priceline for the Lowest Price Guarantee. Too bad its not like the double the difference guarantee that Hotwire offers. A few extra bucks saved could win me the jackpot! :)

[bvallente]

Dear (name),

Thank you for taking the time to send us an e-mail. We understand that

you just booked a hotel reservation from our website for October 9 at

the Palace Station Hotel Casino. However, you found a lower rate on

www.Expedia.com for $44.00 per night, taxes and fees were $5.48 per

night, and the total room cost was $49.48. You would like us to refund

the difference.

We have reviewed your offer price and the best price available on

www.Expedia.com and have refunded your credit card 100% of the

difference between the rate you paid and what you found online. You will

see this refund reflected on your credit card statement within the next

1 - 2 billing statements, depending upon your credit card billing cycle.

Amount Charged by Priceline

(Including Taxes and Fees): $51.27

Available Total Charges

(Including Taxes and Fees): $49.48

Total Refund: $1.79

I just now wondered if I could've gotten a winning bid at a lower price since Expedia had a lower rate than Priceline's. Hmm...... :)

[thereuare]

I'm surprised that your claim was honored; as per their terms below, the guarantee is only supposed to apply towards the room rate, so Expedia's $44 rate was not lower than your $40 room rate.

Priceline's "Best Price Guarantee" applies only to the room rate and does not include any charges for Taxes and Service Fees charged by priceline or similar charges by any other online service