schelle Posted May 31, 2013 Report Posted May 31, 2013 Used the HOTWIRE link.Purchased this hotel because Hotwire claimed 75% would return. Then I went to Trip Advisor and it shows on 60% would return! I called to complain and explained that I would never bid on a hotel of which only 6 out of 10 people would return.They tried to re-book me into a similar star level at 2x the price.In the end they gave me a $25 credit for my next booking. I won't make that mistake again!I hope it's not a complete nightmare.Bidder beware.
AaronJB Posted June 1, 2013 Report Posted June 1, 2013 Sorry to hear that you're disappointed with the result - HOTWIRE customer reviews are not a reliable indicator of a hotel and reviews may vary based on expectations from HOTWIRE discount rate customers vs regular rate customers. Thank you for letting us know about this new HOTWIRE property so that we can update the site's Hotwire Hotel List.Can you confirm the amenities that were showing with this listing? This information is available under the trip information in your HOTWIRE account (click "My Account" under HOTWIRE)Thank you for sharing your win and using the site's PRICELINE or HOTWIRE links to start your purchases and searches.Enjoy your stay.
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