Hotwire Hotel: 2* San Francisco (San Mateo Area - Redwood City Area) Hillsdale Inn

[Rawra]

I used this forum's HOTWIRE link to book. This hotel was NOT on the Hotwire Hotels list in the area for 2 stars. I know those are not updated, exhaustive lists, but I was still surprised to book this hotel on Hotwire. The total came to $52.58 after taxes/fees.

Reviews are overwhelmingly negative on Yelp and Trip Advisor. Tenants have raised concerns about poor room and building conditions and the safety of the property. I called to ask about late check-in and the woman who answered was pleasant, but unsure about how to make concrete arrangements for my arrival after a 10:30pm SFO landing. She told me to call closer to my date to speak to the manager about getting me checked in, who apparently lives on the property. There are already a lot of red flags and I wish I could undo my booking. Lesson learned about 2-star hotel bookings! Good thing I will only be there to literally sleep and check out!

[AaronJB]

Sorry to hear that the result was a disappointment. Tripadvisor and Yelp reviews are bad enough that you could try and make a case to HOTWIRE. You don't want a refund, just a different property - they could certainly say no, but you could try.

Can you confirm the amenities that were associated with this listing? This information is available under the trip information in your HOTWIRE account.

Thank you for letting us know about this new HOTWIRE property so that we can update the site's Hotwire Hotel List.

Thank you for sharing your win and using the site's PRICELINE or HOTWIRE links to start your purchases and searches.

Enjoy your stay.

[Rawra]

This Hotel features the following amenities:

Free Parking

Free Breakfast

Pool(s)

Golf Nearby

[thereuare]

Thanks for the follow-up!

Hopefully you can make this work for your needs, but if you pursue this with HOTWIRE please keep us updated on their response.