Priceline Hotel: 5* Las Vegas (Strip South) Vdara Hotel and Spa at Citycenter Las Vegas

[sdgolfers]

I'm looking for suggestions on how to complain to Priceline. We booked a PRICELINE EXPRESS Deal 5 start (end of October) Los Vegas South Strip. Price was $137. We got the Vdara. Very nice hotel, but the Express Deal said it had a casino, but it doesn't. We've complained to Priceline. They checked with the hotel and have said to us that the casino is "connected" to the hotel. Actually it is. But you have to walk up a ramp to the monorail. Across a long outdoor breeze-way, down stairs, through shops, through a lobby, to arrive at the Bellagio casino. Connected? Heck, even Mandalay Bay is connected, it's just a 2 mile walk.

Don't know what to do. We're not even asking for money back, we just want to see them change the listing on Express Deals (it's still there, but different price).

Any advice?

Thanks,

sdgolfers

[thereuare]

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Thanks.

[sdgolfers]

We stayed at the Vdara Oct 22-24. Guaranteed amenities were:

Free Internet

Indoor or Outdoor Pool

Restaurant

Business Center

Casino

Fitness Center

Our issue is there is no Casino at the Vdara.

Thanks

[thereuare]

Thanks for the follow-up!

For what dates are you still seeing this property offered? How do you know it's the Vdara and not the Aria, Cosmopolitan, Bellagio, or some other 5* hotel that does have a Casino?

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Enjoy your stay.