jonshu Posted October 12, 2012 Report Posted October 12, 2012 Listed as a new area? Chelsea - Knightsbridge - Harrods area...Quite excited by this hotel. #3 of 1097 on tripadvisor.only amenity listed was Free Breakfast.
thereuare Posted October 12, 2012 Report Posted October 12, 2012 Congratulations on your success! Glad to see you're pleased with the results. Thank you for sharing your win with the board and helping us add this property to the Hotwire Hotel List. Please use the requested PRICELINE and HOTWIRE links on the board to begin your future travel purchases. Enjoy your stay. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
prnv Posted October 15, 2012 Report Posted October 15, 2012 Hi Jonshu - hate to break your bubble...but I also booked the same deal, similar dates, that too for my parents. And I've been calling the hotel & hotwire frantically since the last 3-4 days. Seems like there was a screwup and hotwire is not standing by this - they are offering me a refund but it seems like they are just covering themselves. Does anyone else have any idea what happens in such cases? The way I see it, hotwire should be provide the same/similar star category hotel...they would've charged me for some dump had it fallen within their area/star definition right? So why should the rules change if the messed up and did not put the right rate/whatever?What happened with you on checkin Jonshu? I hope you weren't left high and dry?Pranav
thereuare Posted October 16, 2012 Report Posted October 16, 2012 prnv,If you haven't yet, please start by reading your messages.It would then be appreciated if you shared your win with the board as a NEW TOPIC, as per our Rules and Policies:While we welcome both positive and negative experiences, please keep in mind that the spirit of this message board is helping users.If you have a complaint, problem, or question with a recent or upcoming Priceline/Hotwire stay, we will be happy to do what we can to help, but please be considerate of the board's primary goal of helping others and first post the details of your 'win.'It is important for everyone to know when problems and customer service issues arise, but the majority of the users come here to see winning bid information... so please oblige them with this information before asking for them for help. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
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