Hotwire Hotel: 4* Kauai (Lihue - Kapaa) Kauai Beach Resort

[altoid]

Won this as we have 4 adults and didn't want to chance Priceline leaving us short of beds. Also appreciate the hotel shuttle.

Amenities:

Resort

Beachfront Property

Airport Shuttle

Fitness Center

Pool(s)

Restaurant(s)

Business Center

Laundry Facilities (self-service)

High-Speed Internet Access

Golf Nearby / Tennis Nearby

Spa Services

Accessible for the blind Accessible for the deaf Accessible path of travel

Accessible bathroom Handicapped parking Roll-in shower

Question I have however. Found out after the fact that we need to extend 1 night. When using the link in the confirmation email (or trying a brand new enquiry), they are offering Saturday night at $128 - great! However..... They have a $116.72 "tax recovery charges & fees". The first two nights, these fees totaled only $43.76 (total).

What is going on here? Thanks!

[thereuare]

Congratulations on your success and thank you for sharing your win with the board, helping us add this new amenity set for this property to the Hotwire Hotel List.

My initial thought was that HOTWIRE was that the Taxes and Fees number included an additional fee for more than quad occupancy, but even taking this into account the fee would be very high, but at $35/nite per person i suppose it's possible (or it could be a calculation error on HOTWIRE's part)

HOWEVER, what appears to be the same hotel appears when searching HOTWIRE for 4adults for the extra nite you need (assuming the additional nites is for 9/15-9/16 and is priced at $120/nite and 'normal' taxes/fees... i would make another purchase and 'match up' the amenities and other information to almost sure that you'll be at the same hotel.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Let us know how it goes or if we can be of further help with the additional nite, and enjoy your stay for the reservation you have already confirmed.

[altoid]

When I do a new bid (using the link above) and use 4 adults, I still get the outrageous taxes/fees, as I do when I use the "extend" option within HOTWIRE. Both at $119/night.

when I tried a new search with 2 adult, & 2 children, I get $108 and "normal" fees/taxes.....

If I got to 3 adults and 0 children, I get fees somewhere between the 4/0 and 2/2 (adult/children) fees....

Their own website charges the same fees for 4/0 as they do for 2/2 (and is actually NET cheaper because of it) than HOTWIRE.

Have asked HOTWIRE to look into if it is a mistake. Hope you are right!

[thereuare]

Please keep us updated on their response.

[altoid]

I had two emails today back and forth and they don't understand that it is an issue. I gave up trying to fix the problem and booked the extra night at a different property down at Poipu, which I posted. Thanks.

[thereuare]

Sorry that HOTWIRE wasn't able to grasp the issue, but glad you found an alternative that would work for your needs.

Thanks for keeping us updated.