Hotwire Hotel: 4* Maui (Kaanapali) Sheraton Maui Hotel

[jmoosman]

We just booked the Sheraton Maui in Kaanapali on HOTWIRE using the Betterbidding links for $189/night for 8/29-9/2. I had been watching it for a few weeks, while also making bids on Priceline, but we were most hoping to get the Sheraton so I preferred HOTWIRE. It had looked like the Sheraton for $191 for a few weeks which was our backup option, and then a few days ago disappeared and looked like the Westin for $199/night (we were panicking!). Today the Sheraton was back and even cheaper so I was done waiting for PRICELINE (I bid up to $162 last night and failed for resort in Kaanapali) and punched it. Super happy to win the Sheraton as it's by far our favorite on Kaanapali! :D

Amenities listed:

Resort

Beachfront Property

Smoke Free Rooms

Fitness Center

Pool(s)

Restaurant(s)

Business Center

High-Speed Internet Access

Golf Nearby

Tennis Nearby

Spa Services

Children's Activity Program

In-room accessibility

Wheelchair accessible

[AaronJB]

Congrats on your success. :)

Very nice deal for this Sheraton property, and glad you are pleased with the win.

Thank you for sharing your win and please use the site's PRICELINE or HOTWIRE links to start your purchases and searches.

Enjoy your stay.

[jimbohead]

jmoosman, I'm trying for similar dates (8/30 - 9/3) and comparing the amenities, I see one discrepancy. 'Free Parking' is listed in my description. Was this listed in your win as well? Would love the Westin for that price!

Thanks in advance!

[jmoosman]

You should wait for the experts on here to weigh in but I thought I had read that the free parking bit means it's the Westin (assuming it still lists Smoke Free). When I had seen what I thought was the Westin it listed Free Parking and had "90% ratings" where the Sheraton listed "95% ratings" favorable. So my guess is yours is the Westin. But as I said, wait for the officials to respond. ;)

[jimbohead]

Thanks jmoosman, upon further research, you are correct. The amenities listed matched the Westin 1:1. I guess I'll wait and keep checking for the Sheraton to pop back up!

[thereuare]

jimbohead,

For help with, or to report a win for, your own stay feel free to start a NEW TOPIC.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Thanks.

[jmoosman]

Now my daughter broke both bones in her arm this weekend and we have to cancel our trip. Hotwire is letting us submit medical documentation to support our request for a refund. Am going to need to call Priceline for our car rental to see if there's any chance of refund. Anyone ever successful given a medical emergency? My daughter had surgery Saturday and needs to be seen every few days due to the severity of her fractures and possibility of additional surgery. So travel is not an option. We were supposed to fly to Maui in 2 days.

[AaronJB]

Very sorry to hear what happened! PRICELINE has made some exceptions in the past, but it's really a matter of calling them and seeing what they say.

[jmoosman]

Thanks for your response. I tried calling Priceline and could not find any option to get a live person on the phone. Anyone know how to get through?? As our trip was supposed to start Wed. morning, I need to get through somehow before then!

Thanks for any input!

Jennifer

[thereuare]

Assuming you have entered your purchase confirmation into their voice message prompt and still not able to get anywhere, i'd send an email and they may reply with a phone number to call.

Hope your daughter is doing ok.

[jmoosman]

Thanks- I did finally get through to a person today and they *amazingly* called the doctor at Children's hospital here, verified my story while I waited on hold, and has processed my refund request. Said as long as the car isn't used (i.e. if I got someone else to take it which I don't even know how you could do that as you need ID to pick it up), I'll receive a refund 7-10 days after the end of my itinerary minus $15 cancel fee. If that isn't awesome I don't know what is!! Such a relief given our circumstances. And I really barely dared to hope that Priceline would do a thing for us.

Thanks for the help guys- I would have given up calling if it weren't for your posts about them occasionally making an exception.

Jennifer

[thereuare]

Glad to hear that PRICELINE was understanding and willing to work with your given the circumstances.

Best wishes to your daughter for a speedy recovery.