Hotwire Hotel: 4* Asheville (Central) Hotel Indigo

[edeny]

I was wondering if anyone who has booked this hotel through Hotwire could comment on how many beds are provided. I specified 2 adults and 1 child, and there was a room available, so it seems that would indicate 2 beds. But when I contacted the hotel directly they said a standard room cannot be guaranteed to have 2 beds, even if booked directly through the hotel.

Thank you for any information!

[thereuare]

Can you please add a reply to this thread with the room rate per nite, the dates of your stay (so this thread can appear in our Priceline and Hotwire Calendar of Wins), and the amenities shown before your purchase... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.

Then reply to this thread and we'll comment on your situation above.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Thanks.

[edeny]

The stay is for 6/21/12 - 6/24/12. The room rate is $175.

Amenities:

Boutique Hotel

Smoke Free Rooms

Fitness Center

Restaurant(s)

Business Center

High-Speed Internet Access

Golf Nearby

Tennis Nearby

Accessible for the blind

Accessible for the deaf

Free Parking

Free Internet

Accessible path of travel

In-room accessibility

Accessible bathroom

Handicapped parking

Roll-in shower

Thank you.

[thereuare]

Thanks for the follow-up and new amenity set to add to the Hotwire Hotel List.

Enjoy your stay.

[edeny]

If anyone who has booked this hotel through Hotwire could comment on my original question, that would be great. Were you able to get 2 beds?

Thank you.

[AaronJB]

HOTWIRE ensures some form of bedding for the entire party if you are a party of more than 2 - that is commonly two beds, but can be 1 + sofabed or other combo.

I'd try calling one more time and see if you can talk to someone else. Otherwise, if there is an issue at arrival, I'd call HOTWIRE and see if they can work out the issue.

[thereuare]

Sorry, i missed the previous question when hit 'see last post' in order to view your follow-up.

Even if somebody else has received two beds at this property is may have little bearing as to you being able to receive two beds.

Since you booked for for 2adults/1child i would call HOTWIRE and let them know that you called the hotel to ensure two beds in the room and you were told that it was not guaranteed, and that you're now concerned with your purchase. Ask HOTWIRE to call the hotel to confirm that you will receive a room with two beds.

If the hotel/HOTWIRE come back stating that the hotel will accommodate 3 people with the use of a rollaway or a sofabed, that is within the hotel's right, but by taking the above action you will at least ensure sleeping accommodations for all three of you (it's not clear from your post if your concern is two actual beds OR that there will be accommodations for the three of you (even with the use of a rollaway or sofabed)).

Good luck and let us know how you make out.

[edeny]

Glad to report all is well. I called the hotel directly again and this time the front desk went ahead and changed me to a 2 queen room. I am a happy guest!

Thanks as always for the help.

[AaronJB]

Thank you for the follow-up, and glad the hotel was willing to work with you. :)