vironic Posted January 30, 2012 Report Posted January 30, 2012 Just stayed in a West Mobile, AL 3*. Turned out to be a Best Western on Moffett Road. Its an ok place, but the staff may have been new and untrained on how Hotwire worked. They were wanting my credit card to hold the room and charge in the morning and I told them I was prepaid through hotwire. The guy said, "I work with hotwire all day and they don't prepay"Anyway, after calling hotwire and him calling his manager, the mix up is that the hotel is suppose to charge it to hotwire's account, not the visitor.Not a bad hotel, but checking in left me in a bad mood. Hotwire tip: if they ask for a credit card, make sure its just for incidentals, etc. and NOT for charging the room again.
thereuare Posted January 30, 2012 Report Posted January 30, 2012 Welcome to BetterBidding!Congratulations on your success, but sorry to hear you had a payment issue during check-in.Can you please add a reply to this thread with the amenities shown before your purchase, the room rate per nite, and the date(s) of your stay so we can add this information to the topic title and enable your win to appear in the Priceline and Hotwire Calendar of Wins and properly add this listing to the Hotwire Hotel List.Thank you for sharing your win with the board. Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases. Enjoy your stay. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
vironic Posted January 30, 2012 Author Report Posted January 30, 2012 Amenities were:Suite, Complimentary Breakfast, Fitness Center, Pool(s), Business Center. Rate was $71 a night and we traveled Checked in 1/27 and checked out 1/28
thereuare Posted January 31, 2012 Report Posted January 31, 2012 It appears that this hotel is located in HOTWIRE's 'Semmes' zone, can you confirm that this is the zone that you purchased (you can confirm by looking at this purchase in the MY ACCOUNT section using the link on the top right corner of their home page)Thanks for the follow-up. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
vironic Posted January 31, 2012 Author Report Posted January 31, 2012 oops, my bad. Yes it is a Semmes hotel3-star Hotel in Semmes
thereuare Posted January 31, 2012 Report Posted January 31, 2012 Thanks again for the follow-up / confirmation. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
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