w@ntonsoup Posted September 20, 2011 Report Share Posted September 20, 2011 We just got back from a stay at a Hotwire booked hotel. We brought our daughter with us, and I kept accidentally putting "2 adults" in the hotwire searches. Before I booked, I realized by mistake and changed it to "2 adults, 1 child". The rate went up around $15-20, which makes sense as you're guaranteed 2 beds.Or not!We got to the hotel, and first of all, they showed the reservation as "2 guests", no mention of the 3rd person in our party. They said they were full and couldn't get us into a room with 2 beds. They had one with a pullout couch, which ended up being ridiculously uncomfortable and seriously shabby accommodations.Is this acceptable for hotwire? If so, what the heck am I paying more for by adding more guests? Maybe next time they'll just bring a pillow to the room and tell the extras to sleep in the bathtub, since it's hotwire they can't guarantee a darn thing.Man are we ticked. Link to comment
creestal Posted September 21, 2011 Report Share Posted September 21, 2011 If you read the terms of Hotwire, they state that they will give you enough bedding for the amount of people assigned to the room. This can include a pull out couch, a cot or a crib. Hotwire is a great service, but you must know the rules in advance! Link to comment
w@ntonsoup Posted September 21, 2011 Author Report Share Posted September 21, 2011 If you read the terms of Hotwire, they state that they will give you enough bedding for the amount of people assigned to the room. This can include a pull out couch, a cot or a crib. Hotwire is a great service, but you must know the rules in advance!Like I said, next thing they'll be giving you a pillow for the bathtub. Link to comment
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